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Credit and Collections Manager
2 months ago
Razzino Associates, Inc. is seeking a highly motivated and experienced Credit and Collections Manager to join our team. This role will play a crucial part in ensuring the financial health of our organization by managing the receivables portfolio and minimizing bad debt losses.
The ideal candidate will possess a strong understanding of credit policies, collection procedures, and financial reporting. They will be responsible for developing and implementing strategies to improve cash flow, reduce outstanding balances, and maintain accurate customer data.
Responsibilities:- Develop and administer comprehensive credit and collections policies and programs.
- Implement and monitor processes to enhance cash flow, minimize receivables, and ensure the accuracy of accounts receivable records.
- Approve new customer accounts, establish credit limits, and interface with customers, sales teams, and bulk plant operations to collect delinquent balances.
- Maintain optimal accounts receivable balances aligned with economic conditions and business objectives.
- Investigate, document, and resolve outstanding issues and balances; handle escalated collection matters effectively.
- Consult with management and relevant staff on complex collections and deductions requiring specialized attention.
- Generate reports and analytics for senior management to monitor risk, collection activities, and trends. Provide insights into high-risk accounts and recommend resolutions.
- Cultivate strong customer relationships to maximize value; communicate regularly via email and telephone with customers and internal colleagues.
- Oversee the filing of liens and lien releases; consult with legal counsel when necessary.
- Establish and nurture external business/industry relationships, including attorneys, collection agencies, credit bureaus, and The National Association of Credit Management (NACM).
- Continuously explore opportunities to automate, streamline, or eliminate tasks within the credit department to enhance processes and reduce costs.
- Perform other duties as assigned.
- Bachelor's degree in Accounting or Finance.
- 7+ years of progressive experience in financial and credit roles, preferably within the petroleum, manufacturing, or construction industries.
- Comprehensive understanding of financial, legal, UCC, and Bankruptcy principles.
- Familiarity with credit procedures and best practices.
- Ability to read, analyze, and interpret business periodicals, trade journals, financial reports, and legal documents.
- Excellent customer service skills; strong interpersonal skills, and the ability to communicate and manage effectively at all levels.