Cashier (Part-Time) Representative

5 days ago

Bethesda, Maryland, United States Navy Exchange Full time
Job Summary:
As a Cashier at Navy Exchange, you will be the face of our company, highlighting our brand and image while contributing to building our reputation as a customer-centric organization. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Your positive and outgoing nature will enable you to serve others and make a positive impact on the organization.

Duties and Responsibilities:
  • Proactively engage and make a connection with customers, asking questions and listening to their needs.
  • Direct customers to merchandise, informing them about upcoming events, promotions, mobile offers, and STAR card.
  • Provide premier customer service, cooperating and building positive, inclusive, and respectful relationships, taking accountability for your own actions and outcomes.

Organization:
  • Maintain the check-out area appearance.
  • Moving and restocking bags, packaging materials, labels.

Sales:
  • Interact with customers to ensure they found everything they needed.
  • Make suggestions to customers on latest trends and current promotions based on their individual needs.
  • Using a Point of Sale system, process cash exchanges, discounts, gift cards, credit cards, debit cards, cash handling, including counting money and returning accurate amounts to customers.
  • Maintain change funds and accounts for sales receipts.
  • Complete various forms of paperwork, reports, and reconciliation.

Inventory:
  • Be the keeper of merchandise, complete all inventory processes, and ensure merchandise is properly checked in and accurately ticketed.

Dependability:
  • Adhere to assigned work schedule.

Qualifications:
  • Product Knowledge.
  • Knowledge of Point of Sale systems.

Experience:
  • Retail or relevant work experience preferred but not required.

Communication Skills:
  • Strong interpersonal and communication skills.

Ability to read, write, and interpret instructional documents, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette. Mathematical Skills:
  • Basic math functions, such as addition, subtraction, multiplication, and division.

Ability to use a calculator and calculate percentages. Must be able to make change in American monetary units. Reasoning Ability:
  • Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.

Ability to work as part of a team and take initiative independent of direct supervision.

PHYSICAL DEMANDS WORK ENVIRONMENT This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.

May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location. OTHER SKILLS Enthusiastic, friendly, and energetic with a desire to provide outstanding service. WORK HOURS Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays.

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