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Customer Service Representative

2 months ago

Bethesda, Maryland, United States Navy Exchange Full time
Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier. As a Cashier, you will be the face of our company, responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities:
  • Proactively engage with customers to understand their needs and preferences.
  • Provide personalized recommendations and solutions to meet customer needs.
  • Process transactions accurately and efficiently, handling cash, credit, and debit payments.
  • Maintain a clean and organized store environment, including the checkout area and surrounding areas.
  • Participate in inventory management and restocking of merchandise.
  • Collaborate with colleagues to achieve sales goals and provide excellent customer service.
Requirements:
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and credit transactions.
What We Offer:
  • A competitive federal salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.
About Us:

The Navy Exchange Service Command is a leading provider of retail services to the military community. We are committed to delivering exceptional customer service and providing a positive shopping experience for our customers.