National Field Support Specialist
2 weeks ago
We are seeking a highly skilled and motivated National Field Support Agent to join our team at Spectrum. As a key member of our Field Operations team, you will play a critical role in supporting our Field Technicians in resolving service problems at customer locations.
Key Responsibilities- Use technical and interpersonal skills to troubleshoot and resolve internet, video, and telephone issues for customers.
- Work closely with Field Technicians to complete provisioning, device configuration, troubleshooting, and signal measurements to solve problems.
- Interface directly with customers to resolve their issues and provide exceptional customer service.
- Act as a traffic controller for our Field Technicians, enabling efficient and timely service.
- Working with a dynamic team to solve complex technical issues.
- Using the latest technology and tools to resolve customer problems.
- The fast-paced and challenging work environment.
- Opportunities for growth and career advancement.
- High School Diploma or equivalent.
- MS Office and computer literate.
- Problem-solving, critical thinking, communication, adaptability, and willingness to learn.
- Ability to work a variety of schedules, including mornings, nights, weekends, overnights, and holidays.
- 2 or more years of telecommunications, call center, or high-speed data, video, or voice experience.
- Workload or dispatch experience, customer service.
Spectrum is a leading provider of telecommunications services, serving nearly 32 million customers across 41 states. We are committed to delivering exceptional services and experiences to our customers, and we are seeking talented individuals to join our team.
At Spectrum, we believe in investing in our employees and providing opportunities for growth and development. We offer a comprehensive benefits package, including competitive pay, paid training, and education benefits.
Join us in our mission to connect people and communities, and discover a career that makes a difference.
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National Field Support Specialist
3 weeks ago
Clearwater, United States SPECTRUM Full timeJob SummaryWe are seeking a highly skilled and motivated National Field Support Agent to join our team. As a National Field Support Agent, you will play a critical role in supporting our Field Technicians, helping them troubleshoot service problems at customer locations.Key ResponsibilitiesSupport Field Technicians in resolving service issues at customer...
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National Field Support Specialist
3 weeks ago
Clearwater, Florida, United States SPECTRUM Full timeJob Title: National Field Support AgentAre you passionate about using technology to solve complex problems? Do you thrive in a fast-paced environment where no two days are the same? As a National Field Support Agent at Spectrum, you'll play a critical role in supporting our Field Technicians, helping them troubleshoot service issues at customer locations.Key...
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National Field Support Specialist
4 weeks ago
Clearwater, United States SPECTRUM Full timeAbout the RoleWe are seeking a highly skilled and motivated National Field Support Agent to join our team at Spectrum. As a National Field Support Agent, you will play a critical role in supporting our Field Technicians, helping them troubleshoot service problems at customer locations.Key ResponsibilitiesSupport Field Technicians in resolving customer...
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National Field Support Specialist
4 weeks ago
Clearwater, Florida, United States SPECTRUM Full timeAbout the RoleWe are seeking a highly skilled and motivated National Field Support Agent to join our team at Spectrum. As a key member of our Field Operations team, you will play a critical role in supporting our Field Technicians in resolving service problems at customer locations.Key ResponsibilitiesProvide technical support to Field Technicians in...
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National Field Support Specialist
2 weeks ago
Clearwater, Florida, United States SPECTRUM Full timeAbout the RoleWe are seeking a highly skilled and motivated National Field Support Agent to join our team at Spectrum. As a key member of our Field Operations team, you will play a critical role in supporting our Field Technicians in resolving service problems at customer locations.Key ResponsibilitiesProvide technical support to Field Technicians in...
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National Field Support Specialist
3 weeks ago
Clearwater, Florida, United States SPECTRUM Full timeAbout the RoleWe are seeking a highly skilled and motivated National Field Support Agent to join our team at Spectrum. As a key member of our Field Operations team, you will play a critical role in supporting our Field Technicians in resolving service problems at customer locations.Key ResponsibilitiesProvide technical support to Field Technicians in...
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National Field Support Specialist
3 weeks ago
Clearwater, United States SPECTRUM Full timeAbout the RoleWe are seeking a highly skilled and motivated National Field Support Agent to join our team at Spectrum. As a key member of our Field Operations team, you will play a critical role in supporting our Field Technicians in resolving service problems at customer locations.Key ResponsibilitiesSupport Field Technicians in troubleshooting and...
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National Field Support Specialist
1 week ago
Clearwater, United States Spectrum Full timeAbout the RoleSpectrum is seeking a highly skilled National Field Support Agent to join our team. As a key member of our Field Operations department, you will play a critical role in supporting our Field Technicians, helping them troubleshoot service problems at customer locations.Key ResponsibilitiesSupport Field Technicians in resolving technical issues...
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National Field Support Specialist
4 days ago
Clearwater, Florida, United States SPECTRUM Full timeAbout the RoleWe are seeking a highly skilled and motivated National Field Support Agent to join our team at Spectrum. As a key member of our Field Operations team, you will play a critical role in supporting our Field Technicians in resolving service problems at customer locations.Key ResponsibilitiesSupport Field Technicians in troubleshooting and...
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National Field Support Specialist
3 weeks ago
Clearwater, United States SPECTRUM Full timeAbout the RoleWe are seeking a highly skilled and motivated National Field Support Agent to join our team at Spectrum. As a key member of our Field Operations team, you will play a critical role in supporting our Field Technicians in resolving service problems at customer locations.Key ResponsibilitiesProvide technical support to Field Technicians in...
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National Field Support Specialist
3 weeks ago
Clearwater, United States SPECTRUM Full timeAbout the RoleWe are seeking a highly skilled and motivated National Field Support Agent to join our team in Clearwater, FL. As a key member of our Field Operations team, you will play a critical role in supporting our Field Technicians in resolving service problems at customer locations.Key ResponsibilitiesSupport Field Technicians in troubleshooting and...
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National Field Support Specialist
3 weeks ago
Clearwater, Florida, United States SPECTRUM Full timeAbout the RoleWe are seeking a highly skilled and motivated National Field Support Agent to join our team in Clearwater, FL. As a key member of our Field Operations team, you will play a critical role in supporting our Field Technicians in resolving service problems at customer locations.Key ResponsibilitiesProvide technical support to Field Technicians in...
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National Field Support Specialist
4 weeks ago
Clearwater, Florida, United States SPECTRUM Full timeAbout the RoleWe are seeking a highly skilled and motivated National Field Support Agent to join our team at Spectrum. As a key member of our Field Operations team, you will play a critical role in supporting our Field Technicians in resolving service problems at customer locations.Key ResponsibilitiesProvide technical support to Field Technicians in...
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National Field Support Specialist
3 weeks ago
Clearwater, United States SPECTRUM Full timeAbout the RoleWe are seeking a highly skilled and motivated National Field Support Agent to join our team at Spectrum. As a key member of our Field Operations team, you will play a critical role in supporting our Field Technicians in resolving service problems at customer locations.Key ResponsibilitiesUse technical and interpersonal skills to troubleshoot...
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National Field Support Specialist
3 weeks ago
Clearwater, United States Spectrum Full timeAbout the RoleWe are seeking a highly skilled and motivated National Field Support Agent to join our team at Spectrum. As a key member of our Field Operations team, you will play a critical role in supporting our Field Technicians in resolving service problems at customer locations.Key ResponsibilitiesProvide technical support to Field Technicians in...
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National Field Support Specialist
3 weeks ago
Clearwater, United States Spectrum Full timeAbout the RoleWe are seeking a highly skilled and motivated National Field Support Agent to join our team at Spectrum. As a key member of our Field Operations team, you will play a critical role in supporting our Field Technicians in resolving service problems at customer locations.Key ResponsibilitiesProvide technical support to Field Technicians in...
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National Field Support Specialist
3 weeks ago
Clearwater, United States SPECTRUM Full timeAbout the RoleWe are seeking a highly skilled and motivated National Field Support Agent to join our team at Spectrum. As a key member of our Field Operations team, you will play a critical role in supporting our Field Technicians, helping them troubleshoot service problems at customer locations.Key ResponsibilitiesSupport Field Technicians in resolving...
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National Field Support Agent
2 weeks ago
Clearwater, Florida, United States SPECTRUM Full timeAbout the RoleWe are seeking a highly skilled and motivated National Field Support Agent to join our team. As a National Field Support Agent, you will play a critical role in supporting our Field Technicians, helping them troubleshoot service problems at customer locations. You will use your technical and interpersonal skills, along with a range of computer...
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National Field Support Specialist
3 weeks ago
Clearwater, FL, USA, United States SPECTRUM Full timeAbout the RoleWe are seeking a highly skilled and motivated National Field Support Agent to join our team. As a key member of our Field Operations team, you will play a critical role in supporting our Field Technicians in resolving service problems at customer locations.As a National Field Support Agent, you will use your technical and interpersonal skills...
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National Field Support Agent
6 days ago
Clearwater, United States SPECTRUM Full timeDo you enjoy using the latest technology to solve problems? Are you able to prioritize, troubleshoot, and problem solve with confidence? Do you embrace change and the fast-paced movement involved in supporting today's customers? Then working as a Field Support Agent in Spectrum Field Operations may be a good fit for you. At Spectrum, we keep nearly 32...
