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Patient Service Coordinator

2 months ago


Minneapolis, Minnesota, United States Children's Minnesota Full time
About Children's Minnesota

Children's Minnesota is a leading pediatric health system in the United States, providing care exclusively to children from birth through young adulthood. With a rich history dating back to 1924, we have grown to become one of the largest pediatric health systems in the country.

Our mission is to provide exceptional care to every child, every time. We achieve this through our commitment to innovation, quality, and compassion. Our team of dedicated healthcare professionals is passionate about delivering the best possible outcomes for our patients and their families.

Job Summary

The Patient Service Coordinator plays a vital role in ensuring a positive patient experience. This individual will provide exceptional customer service to families, staff, and providers, both in-person and by phone. They will promote a positive patient and family experience by answering questions, warmly, promptly, and correctly.

The Patient Service Coordinator will be responsible for efficient and orderly registration and check-in of patients. They will obtain accurate and complete patient demographic, financial information, and required consents. This role will also support patient care in the clinics and provide overall administrative support to their clinical area.

Responsibilities
  • Provide exceptional customer service to families, staff, and providers
  • Register and check-in patients efficiently and accurately
  • Obtain patient demographic, financial information, and required consents
  • Support patient care in the clinics
  • Provide administrative support to clinical area
Requirements
  • High school diploma or equivalent required
  • One year of customer service experience required
  • One year of medical office setting experience preferred
  • Knowledge of medical insurance preferred
What We Offer

Children's Minnesota is proud to offer a competitive compensation package, including a base pay range that reflects the value we place on our employees. We also offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional care to children and their families, we encourage you to apply for this exciting opportunity.