Resident District Manager I

3 days ago

London, Kentucky, United States Compass Group Careers Full time
Job Summary

The Resident District Manager is responsible for managing a large multi-unit dining account. This individual will serve as the point of contact for the client and lead the team within the account, providing planning and direction to achieve operational and financial goals in a dynamic environment.

Key Responsibilities:
  • Leads and manages a diverse team at a large account, providing top-notch service to the client, students, and community.
  • Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.).
  • Fosters a culture of transparency, understanding, education, safety, and accountability at the account.
  • Ensures client needs are met or exceeded, retains the account, finds cross-sell opportunities, and assists in rebid process as directed.
  • Supports functional areas of operation, including but not limited to safety, marketing, nutrition, and culinary.
  • Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation.
  • Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes.
Preferred Qualifications:
  • Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice or hospitality management.
  • Is well-versed in all aspects of foodservice management with a proven track record of success.
  • Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen.
  • Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills.
  • Champions the inclusion mindset, and is proactive, positive, professional, and resilient.
  • Excellent computer skills and proficiency with Microsoft Office suite and POS software.

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