Referrals Coordinator

2 weeks ago


Richmond, Virginia, United States LifeLong Medical Care Full time
Job Summary

We are seeking a highly organized and detail-oriented Referrals Coordinator to join our team at LifeLong Medical Care. As a Referrals Coordinator, you will play a critical role in ensuring seamless patient care by coordinating specialty referrals, follow-up, and data entry.

Key Responsibilities
  • Process referral requests from providers and communicate with providers as needed to clarify.
  • Request urgent appointments as necessary.
  • Verify current insurance information and contact HMOs, PPOs, Medi-Cal/Medicare, or other special funding sources to obtain authorizations.
  • Follow up on all referrals and maintain accurate tracking in Epic and i2i.
  • Coordinate efforts with Health Information Technicians to ensure medical report information is received and placed in the chart.
Requirements
  • High school diploma or GED.
  • One year of administrative experience in a medical or human services setting.
  • Experience with electronic health records.
  • Proficient in Microsoft Office Word, Excel, Outlook, and Internet, with the ability to type 40 wpm.
Preferred Qualifications
  • College degree in a related field.
  • Community or Public Health experience.
  • EPIC experience.
  • Knowledge of medical terminology.
  • Knowledge of Medi-Cal and Private HMO Insurance plans.
  • Bilingual English/Spanish.
About LifeLong Medical Care

LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a diverse patient community. We are committed to delivering high-quality, patient-centered care and are seeking a dedicated and compassionate Referrals Coordinator to join our team.


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