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Referrals Coordinator

2 months ago

Richmond, Virginia, United States LifeLong Medical Care Full time
About the Role

We are seeking a highly organized and detail-oriented Referrals Coordinator to join our team at LifeLong Medical Care. As a Referrals Coordinator, you will play a critical role in ensuring seamless patient care by coordinating referrals, follow-ups, and data entry.

Key Responsibilities
  • Receive and process referral requests from healthcare providers, communicating with them as needed to clarify details.
  • Request urgent appointments as necessary and verify current insurance information.
  • Establish connections with health maintenance organizations (HMOs), preferred provider organizations (PPOs), Medi-Cal/Medicare, and other special funding sources to obtain authorizations for reimbursement.
  • Follow up on all referrals and maintain accurate tracking in our electronic health record system.
  • Collaborate with our Health Information Technician to ensure timely receipt and documentation of medical reports.
  • Perform other duties as assigned by your supervisor.
Requirements
  • High school diploma or equivalent required; college degree in a related field preferred.
  • At least one year of administrative experience in a medical or human services setting.
  • Proficiency in electronic health records and Microsoft Office applications, including Word, Excel, Outlook, and Internet.
  • Ability to type 40 words per minute.
Preferred Qualifications
  • College degree in a related field.
  • Experience in community or public health.
  • Knowledge of medical terminology and EPIC system.
  • Fluency in Spanish or other languages.
About LifeLong Medical Care

LifeLong Medical Care is a large, multi-site Federally Qualified Health Center (FQHC) dedicated to providing innovative healthcare and social services to diverse patient communities. We value teamwork, adaptability, and a commitment to excellence in patient care.