Informatics Training and Support Professional
1 week ago
We are seeking a highly skilled Clinical Informatics Specialist to join our team at Cooper University Health Care. The successful candidate will be responsible for designing, developing, and implementing informatics skill-based learning for clinicians and staff, as well as providing training and support for new EHR implementations.
Key Responsibilities:- Design and Development: Create and implement informatics skill-based learning programs for clinicians and staff, ensuring they have the necessary knowledge and skills to effectively use our electronic health record (EHR) system.
- Training and Support: Provide comprehensive training and support for new EHR implementations, ensuring a smooth transition for our staff and clinicians.
- User Manual Development: Develop and maintain user manuals, policies, and procedures to ensure our staff and clinicians have the necessary resources to effectively use our EHR system.
- Application Enablement: Work with administrative departments and IT security to enable applications for user provisioning, ensuring our staff and clinicians have access to the necessary tools and resources.
- Clinical Training Curriculum: Design, develop, and update clinical training curriculum to ensure our staff and clinicians have the necessary knowledge and skills to provide high-quality patient care.
- New Hire Training: Support the design, coordination, and delivery of new hire training programs, ensuring our new staff and clinicians have the necessary knowledge and skills to effectively use our EHR system.
- Needs Assessment and Evaluation: Conduct needs assessments, program evaluations, and end-user proficiency tests to ensure our informatics skill-based learning programs are effective and meet the needs of our staff and clinicians.
- Record-Keeping: Maintain associated record-keeping documents, ensuring compliance with regulatory requirements.
- Training Materials: Proactively maintain and develop continuously updated training materials, ensuring our staff and clinicians have access to the latest information and resources.
- Onsite Training and Support: Provide onsite training and issue resolution support, ensuring our staff and clinicians have the necessary support to effectively use our EHR system.
- Helpdesk Support: Serve as a resource to helpdesk staff in ticket resolution, ensuring our staff and clinicians have access to the necessary support and resources.
- Experience: 2-4 years of experience in training, information technology, healthcare operations, or as a super user or trainer for EMR/EHR deployments.
- Education: High school diploma required, bachelor's degree preferred.
- Certification: EPIC TRAINING Certification desired.
- Technical Skills: Proficiency in Microsoft Word, Excel, PowerPoint.
- Training Experience: Instructor-led classroom training &/or experience in other training delivery modes.
- Training Techniques: Conceptual and practical understanding of various training techniques for users with various learning styles.
- System Customization: Ability to customize and configure clinical systems to support clinic workflow and clinical best practices.
- Competitive Compensation: Competitive rates and compensation.
- Comprehensive Benefits: Comprehensive employee benefits program.
- Attractive Working Conditions: Attractive working conditions.
- Professional Development: Opportunity for professional development.
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