Senior Knowledge Management Specialist

1 month ago

Tampa, Florida, United States Chimera Enterprises International Full time
Job Summary

The Senior Knowledge Management Specialist will provide specialized support for creating, testing, migration, documentation, maintenance, and daily operation of customer record keeping and data management. The Contractor shall perform the following tasks in support of a Joint Task Force:

  • Perform general data administration, including manually inputting data; creating, modifying, and deleting data (per government policy parameters); researching and analyzing data; and scanning and uploading documents and data files.
  • Implement, manage, and support Knowledge System Tools (SharePoint, Web Development, and customer communication systems as required).
  • Provide solutions by analyzing business needs and processes; recommending the best methodologies and tools (from approved platforms).
  • Develop and maintain SharePoint out of the box apps or collaborative tools to include lists, document/form libraries, discussion boards, survey's, calendars, the ribbon, webparts, workflows, PowerApps, InfoPath, etc., and seamlessly integrate SharePoint with other Microsoft products coordinating across the organization to ensure enterprise solutions are utilized.
  • Perform SharePoint Site Collection Administration to include managing permissions – restrict and revoke access as required. Create, leverage and manage content types, site columns, lookups and templates for re-use in sites. Determine and create scalable structure for top level, directorate, division, and branch sites. Ensure uniform navigation throughout sites. Manage search scopes and create project / document dashboards.
  • Maintain the SharePoint environment to include constantly revisiting and reviewing content to ensure business relevance. Customize and maintain dashboard to encourage traffic and user adoption.
  • Continually work towards meeting information assurance policies and regulations according to DoD, NDSA, DISA, NIST and other IA related military/federal requirements.

Key Responsibilities:

Other duties include but are not limited to:

  • Design, develop, and deliver approved functional file plans that meet SOF, Service Component, Joint Service, DoD, NARA, and Federal Government records management standards.
  • Perform data cleansing as appropriate, provide data migration support in order to migrate documents from file shares into the records repository and provide a conversion reconciliation report.
  • Ensure knowledge is kept up to date and significant knowledge to organizational memory is recorded. Analyze the effectiveness of knowledge management programs and initiatives by observing usage and evaluating impacts in terms of organizational benefits.
  • Develop secure, up-to-date, and on-demand access to knowledge and foster continuous innovation.
  • Provide excellent analytical and problem-solving skills, advanced business writing skills, good interpersonal and communicating skills, as well as an in-depth understanding of business procedures to inform decision makers.
  • Develop, update, maintain, and produce content for knowledge bases, FAQs, and web-based tools to document and share learning.

Requirements:

Clearance:

  • Active TS with SCI Eligibility

Chimera Enterprises International is an Equal Opportunity/Affirmative Action Employer committed to hiring and retaining a diverse workforce, including protected veterans and individuals with disabilities.

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