Restaurant Operations Supervisor

1 week ago


Hallandale Beach, Florida, United States Etaru - Hallandale Beach Full time
Job Overview

POSITION SUMMARY:

The role is to manage and direct the efficient operation of the restaurant, ensuring that exceptional service is consistently delivered while adhering to all financial and regulatory standards. This includes overseeing the recruitment, training, and performance management of staff.

KEY RESPONSIBILITIES:

· Oversee the recruitment, training, scheduling, and performance evaluation of restaurant staff.

· Assess employee productivity and efficiency to provide recommendations for promotions, evaluations, and disciplinary actions.

· Ensure compliance with the restaurant's operational standards and procedures.

· Serve as a role model for staff, fostering a culture of pride and accountability.

· Maintain high standards of quality and service in all areas of responsibility.

· Enhance employee morale and productivity by ensuring staff are well-informed and supervised in their daily tasks.

· Monitor adherence to operational budgets, controlling costs and approving expenditures as necessary.

· Support the development and execution of revenue-generating initiatives and staff incentive programs.

· Assist staff with customer interactions, including order taking and addressing inquiries when needed.

· Foster positive working relationships with colleagues and other departments, collaborating with Human Resources and management on personnel matters.

· Ensure timely and effective responses to customer feedback and requests.

· Comply with all applicable labor, health, and safety regulations.

· Understand and enforce the restaurant's policies regarding fire safety, hygiene, and employee conduct.

· Promote open communication and encourage employee engagement within the team.



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