National Accounts Sales Support Professional

6 days ago

Menomonee Falls, Wisconsin, United States RJ Schinner Co Full time

RJ Schinner Co is seeking a highly skilled and detail-oriented National Accounts Sales Support Professional to join their team. This role will play a vital part in the company's sales strategy, working closely with the Strategic Accounts Manager to provide exceptional customer support.

**Job Summary:**

The successful candidate will be responsible for supporting the National Accounts sales team and customers with customer requests, sales team support, and administration of files and data. They will analyze trends to support account growth, respond to customer inquiries, assist with trade show needs, and correspond with customers and internal teams to ensure needs are addressed.

**Key Responsibilities:**

  • Support and analyze pricing data by running monthly pricing files, reviewing customer-specific pricing, and comparing data to RJ Schinner cost files.
  • Administer pricing data for accuracy by making adjustments and/or reporting discrepancies to field Sales Representatives.
  • Administer regular sales reports, conduct sales analysis, and report findings to appropriate Sales Representatives to assist with increasing business.
  • Respond to customer requests for product data and sourcing queries.
  • Coordinate with the procurement team and vendors to obtain samples for customers as needed.
  • Support tradeshow activity by assisting with tradeshow preparation, reviewing and compiling leads, and coordinating between national accounts and field sales reps on sales opportunities.
  • Assist with troubleshooting problems with customer orders, customer accounts, and other related items.
  • Work with Account Managers to create and implement targeted sales strategies; make recommendations to improve sales based on data analytics.
  • Keep up with new product sales launches and communicate with sales team.
  • Respond to customer pending orders and customer requests.

**Requirements:**

  • High School Diploma required; Associate's Degree or Better Preferred.
  • 3-5 years of customer service, marketing, or sales experience.
  • Prior experience working with an ERP software program strongly preferred.

**Ideal Candidate:**

  • Excellent communication and organizational skills to achieve quality, efficiency, and customer satisfaction.
  • Intermediate proficiency with Microsoft Office; Intermediate-to-advance knowledge for Microsoft Excel.
  • Ability to interact and professionally communicate with multiple levels of an organization.
  • Ability to analyze data, identify problems quickly, and implement appropriate solutions in a fast-paced environment.
  • Demonstrate a strong sense of urgency and detail orientation.
  • Ability to adjust to differing personalities and build relationships within a diverse setting.

**Salary:** $55,000 - $65,000 per year, depending on experience.

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