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Patient Services Coordinator

2 months ago


Atlanta, Georgia, United States The Leaders Rheum Full time
{"title": "Patient Services Representative", "description": "Key Responsibilities

As a Patient Services Representative with The Leaders Rheum, you will play a vital role in ensuring seamless interactions between patients, healthcare providers, and our team. Your primary focus will be on providing exceptional customer service, facilitating smooth patient experiences, and maintaining accurate records.

Key Duties:
  • Registration and Scheduling: Accurately register patients, verify demographics, and schedule appointments using electronic systems.
  • Communication and Coordination: Respond to patient inquiries, coordinate referrals, and maintain open communication with healthcare providers and support staff.
  • Administrative Support: Assist with filing, scanning, data entry, and other administrative tasks as assigned.
Requirements:
  • Experience: 1 year or more in a healthcare environment.
  • Education: Associate degree or any combination of education and work experience in a customer service-related role.
  • Skills: Strong communication skills, empathy, and experience with medical terminology.
What We Offer:
  • Collaborative Work Environment: Work in a team-oriented environment that values collaboration and patient satisfaction.
  • Competitive Benefits: Enjoy a comprehensive benefits package, including medical, dental, vision, short-term and long-term disability insurance, paid holidays, paid time off, and a 401K plan.
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