Dealer Performance Manager

2 weeks ago

Columbia, South Carolina, United States TrueCar, Inc. Full time

About the Opportunity:

This is a field-based position that requires strong relationship management skills and a deep understanding of the automotive industry. As a Dealer Performance Manager at TrueCar, Inc., you will be responsible for engaging, managing, and retaining dealer accounts within your assigned book of business. Your primary goal will be to ensure a consistent revenue and profitability stream aligned with strategic goals.

Your Key Responsibilities:

  • Manage and maintain dealer accounts within your assigned book of business, ensuring consistent engagement with dealers.
  • Advocate for dealer success to reduce churn and problem-solve issues.
  • Onboard, train, and support dealer accounts using standard practices developed to provide efficient support for a book of business.
  • Ensure dealers have the resources available to enable their success on the TrueCar platform using all available self-service collateral, training materials, and performance reporting.
  • Work collaboratively with Account Executives, Dealer Operations, and Dealer Training teams to support the needs of your assigned book of business by troubleshooting, reporting, documenting, and taking initiative in problem-solving issues.
  • Establish and maintain strong relationships with dealer senior leaders and decision-makers.
  • Monitor and resolve dealer escalations with all involved functional areas, including Dealer Performance and Sales Operations teams, to assure approval and success. Support and lead resolution of challenges where required.
  • Serve as a liaison between the Dealer and Dealer Operation teams with respect to product implementation and continuous product management.
  • In partnership with the Dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as a subject matter expert in TC products.
  • Support a team environment with strong morale, and positive energy, anchored on sales goals.
  • Report and record all sales activity notes within Salesforce and communicate properly with applicable team members.
  • Serve as a Change Agent, leading change and acting as a catalyst for continuous improvement.
  • Support in the management of account receivables for assigned accounts.
  • Demonstrate a high level of attentiveness towards dealers and actively contribute to a culture that encourages high-quality service with a sense of urgency.
  • Develop trusting relationships and open communication, accepting feedback (up and down).

Your Expertise:

  • Demonstrated success in relationship management in the automotive industry.
  • Experience in digital media advertising.
  • Tech-savvy with the ability to understand, interpret, and present data with a consultative approach.
  • The ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems.
  • Excellent communication and presentation skills, with the ability to listen for understanding and influence outcomes.
  • Proven track record of excellent client service.
  • Ability to travel domestically by airplane or car, overnight trips can be up to 25%.
  • Experience with Salesforce or other Customer Relationship Management tool utilization.
  • Expertise in interfacing with client contacts at various levels.
  • Demonstrated ability to effectively present information, including complex technical content, and respond to client requirements/requests.
  • Ability to understand client standards and requirements pertaining to offered products, features, and capabilities.
  • Ability to communicate client requirements and methodologies to the internal organization to ensure alignment.
  • Ability to represent the company within an assigned book of business.
  • Ability to utilize state-of-the-art office software and learn new software.
  • High integrity, self-starter, strong work ethic, with a high level of energy.

Compensation:

Base salary + target incentive: $100,000 - $140,000

About TrueCar, Inc.:

TrueCar, Inc. is a company that values diversity and believes in the power of diversity to build a deeper understanding of our consumers and partners and drive innovation in our products. We welcome a workforce that reflects all the diversity of car-buying consumers. We encourage everyone interested in our company mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that is protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. In addition, TrueCar, Inc. will provide reasonable accommodations for qualified individuals with disabilities.

Benefits:

We offer excellent benefits, including but not limited to 100% employer-paid health/vision/dental premium, 401k with company contribution, equity, a wellness stipend program, and a learning & development reimbursement program. We recognize that everyone needs an occasional recharge, so we offer a flexible PTO policy for exempt TrueCar Crew along with a generous PTO accrual policy for non-exempt TrueCar Crew, in addition to 14 company-paid holidays and 2 floating holidays.

  • Dealer Performance Manager

    3 days ago

    Columbia, South Carolina, United States TrueCar, Inc. Full time

    The Opportunity:We are seeking a highly skilled Dealer Performance Manager to join our team at TrueCar, Inc. As a key member of our sales team, you will be responsible for managing and retaining dealer accounts within your assigned book of business, ensuring consistent revenue and profitability streams aligned with our strategic goals.Your Key...

  • Dealer Performance Manager

    2 weeks ago

    Columbia, South Carolina, United States TrueCar, Inc. Full time

    The Opportunity:We are seeking a highly skilled Dealer Performance Manager to join our team at TrueCar, Inc. As a key member of our sales team, you will be responsible for managing and retaining dealer accounts within your assigned book of business. This role requires strong relationship-building skills, excellent communication, and the ability to understand...

  • Columbia, SC Dealer Relationship Manager

    7 days ago

    Columbia, South Carolina, United States Foursight Capital, LLC. Full time

    {"title": "Dealer Relationship Manager", "description": "Job SummaryFoursight Capital, LLC. is seeking a skilled Dealer Relationship Manager to join our team in Columbia, SC. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with dealerships, promoting our indirect lending options, and driving...

  • Area Sales Manager

    2 weeks ago

    Columbia, South Carolina, United States Lendmark Financial Services Full time

    {"h1": "Direct Auto Area Sales Manager Role", "p": "As a Direct Auto Area Sales Manager at Lendmark Financial Services, you will be responsible for managing the operational and direct auto purchase sales processes of a specific metropolitan region. Your key objective will be to improve direct auto lending by actively seeking new vendors to join our dealer...

  • Direct Auto Sales Manager

    1 week ago

    Columbia, South Carolina, United States Lendmark Financial Services Full time

    Job SummaryThe Direct Auto Area Sales Manager plays a pivotal role in driving the operational and sales processes of direct auto purchases within a specific metropolitan region. This position is responsible for fostering strong relationships with dealers, identifying new vendors to join the Lendmark Financial Services dealer network, and providing training...

  • Area Sales Manager

    2 weeks ago

    Columbia, South Carolina, United States Westlake Financial Services Full time

    About Western Funding Inc.Western Funding, a dynamic and fast-growing auto finance company, believes in PEOPLE with the PURPOSE and PASSION to assist our dealer partners throughout North America. Our company is a subsidiary of Westlake Financial Services, providing automobile financing to borrowers with limited access to traditional credit.Job...

  • Asset Management Coordinator

    1 month ago

    Columbia, South Carolina, United States Lyle Machinery Company Full time

    Job TypeFull-timeDescriptionLyle Machinery Company is a prominent dealer in heavy machinery, serving multiple states across the Southeast. Our operations extend beyond just equipment sales; we are dedicated to providing comprehensive services, including repairs and maintenance, both on-site and in the field. As a leading provider of heavy equipment, we also...

  • Client Relationship Specialist

    4 weeks ago

    Columbia, South Carolina, United States TrueCar, Inc. Full time

    About the Opportunity:This is a field-based position that requires a strong relationship manager to engage, manage, and retain dealer accounts within their book of business. The ideal candidate will live near Charlotte or Raleigh, NC.Key Responsibilities:Manage, maintain, and retain dealer accounts within an assigned book of business, ensuring consistent...

  • Wealth Management Specialist

    1 week ago

    Columbia, South Carolina, United States Equitable Advisors Full time

    Unlock Your Potential with Equitable AdvisorsA culture of growth with a firm that supports your success.You've built a successful practice and now you're considering a move. Perhaps you're looking for more. At Equitable Advisors, we'd like to get to know and understand you — and help you discover what greater fulfillment you can find — for your clients...

  • Commercial Branch Manager

    2 weeks ago

    Columbia, South Carolina, United States Snider Fleet Solutions Full time

    About the RoleSnider Fleet Solutions is seeking a highly skilled and experienced Commercial Branch Manager to lead our team in driving business growth and excellence. As a key member of our organization, you will be responsible for designing and implementing business strategies, managing day-to-day operations, and ensuring the success of our commercial tire...

  • Performance Assurance Program Manager

    1 month ago

    Columbia, South Carolina, United States UDR Consulting Inc Full time

    Job OverviewUDR Consulting, Inc. is looking for a qualified individual to fill the role of Performance Assurance Program Manager. This position plays a critical role in supporting various assurance programs and ensuring compliance with regulatory standards.Key ResponsibilitiesThe selected candidate will be responsible for:Facilitating effective communication...

  • Territory Sales Manager

    2 weeks ago

    Columbia, South Carolina, United States Performance Food Group Full time

    Unlock Your Potential:As a Bilingual Territory Sales Manager at Performance Food Group, you will play a critical role in driving business growth and profitability through strategic sales and account development. Your expertise in sales and customer relationships will enable you to build strong partnerships with our national chain customers, promoting our...

  • Bilingual Territory Sales Manager

    1 week ago

    Columbia, South Carolina, United States Performance Food Group Full time

    Job Summary:We're seeking a highly motivated and results-driven Bilingual Territory Sales Manager to join our team at Performance Food Group. As a key member of our sales team, you will be responsible for developing and executing sales strategies to drive growth and profitability in your assigned territory.Key Responsibilities:Develop and execute sales plans...

  • Cloud Enterprise Performance Management Expert

    4 weeks ago

    Columbia, South Carolina, United States Solve IT Strategies, Inc. Full time

    Job Summary:Solve IT Strategies, Inc. is seeking a highly skilled Oracle Cloud Enterprise Performance Management (EPM) Analyst to join our team. As an Oracle EPM Analyst, you will be responsible for the on-going support of our Oracle Cloud EPM applications, including EPBCS, FCCS, ARCS, EDMCS, and Narrative Reporting.Key Responsibilities:Provide technical...

  • Regional Sales Executive

    1 month ago

    Columbia, South Carolina, United States Westlake Financial Services Full time

    Regional Sales Executive Remote Opportunity About Westlake Financial Services Westlake Financial Services is a rapidly expanding auto finance organization dedicated to empowering our dealer partners across North America. As a specialized consumer finance entity, we focus on providing automobile financing solutions to individuals with limited...

  • Bilingual Sales Territory Manager

    1 month ago

    Columbia, South Carolina, United States Performance Food Group Full time

    Your Trusted Partner in Food DistributionAttractive salary and benefits package, including comprehensive Health & Wellness options from the start, Employee Stock Purchase Plan, 401K with Employer Matching, Educational Support, Paid Time Off, and more.Opportunities for personal and professional advancement by being part of a vital team that drives America's...

  • Multilingual Sales Territory Manager

    1 month ago

    Columbia, South Carolina, United States Performance Food Group Full time

    Your Trusted Partner in Food DistributionAttractive salary and benefits package, including Health & Wellness Benefits from the start, Employee Stock Purchase Plan, 401K Employer Matching, Educational Assistance, Paid Time Off, and much more.Opportunities for personal and professional advancement as part of a vital team that supports America's food...

  • Bilingual Sales Territory Manager

    1 month ago

    Columbia, South Carolina, United States Performance Food Group Full time

    Your Partner in Food DistributionAttractive salary and benefits package, including Health & Wellness Benefits from the start, Employee Stock Purchase Plan, 401K Employer Matching, Educational Assistance, Paid Time Off, and more.Opportunities for personal and professional advancement by being part of a crucial team that supports America's food distribution...

  • Service Support Specialist

    1 month ago

    Columbia, South Carolina, United States De Lacy Executive Recruitment North America Full time

    De Lacy Executive Recruitment North America is seeking to appoint a Service Support Specialist to cover the regions of North Carolina, South Carolina, NE Georgia, and Eastern Tennessee. The Service Support Specialist plays a crucial role in assisting dealers within a designated area by addressing and resolving post-sale service challenges related to...

  • Performance Assurance Consultant

    1 month ago

    Columbia, South Carolina, United States TerraGraphics Full time

    Position OverviewSalary Range: $75,000-$150,000TerraGraphics (TG) is actively seeking dedicated professionals who are passionate about utilizing their expertise to contribute positively to our communities. Our organization is founded on three essential principles that ensure our long-term success: recruiting exceptional talent, engaging in meaningful work,...