Field Service Technician/ IT Support Specialist

4 weeks ago


Sens, Bourgogne-Franche-Comté, United States Pyramid Consulting, Inc Full time

We are seeking a skilled Field Service Technician/ IT Support Specialist to join our team at Pyramid Consulting, Inc. This is a 12+ months contract opportunity with long-term potential and is located in Las Vegas, NV. The ideal candidate will work closely with end-users to resolve technical issues and provide updates to management as necessary.

Key Responsibilities:

  • Troubleshoot and repair Dell laptops and desktops.
  • Collaborate with end-users to diagnose and resolve technical issues.
  • Provide regular updates to management on issue resolution progress.
  • Conduct preventative maintenance on site.

Key Requirements and Technology Experience:

  • Key skills: Desktop, Troubleshoot, Break-Fix
  • Strong communication skills for effective client interaction.
  • Proficient in hardware break-fix troubleshooting.
  • Experience in software installation and configuration.
  • Work Schedule:
  • Monday to Friday, 8:00 AM - 5:00 PM
  • Overtime and on-call availability required
  • Experience and Education:
  • Minimum of 1.5 years of relevant experience.
  • Certifications: A+, Dell, Lenovo (Mac certification is a plus).
  • Driving Requirement:
  • Yes, travel between multiple locations is necessary.
  • Various locations (Zip Codes: 89146, 89014, 89117)

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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