Medical Service Representative

2 days ago


San Francisco, California, United States Biolife Plasma Services Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. In this role, you will be responsible for providing exceptional service to our donors, ensuring their safety and satisfaction.

Key Responsibilities
  • Screen new and repeat donors, taking and recording vital signs and finger stick results
  • Use our Donor Information System to prepare donor charts and maintain accurate records
  • Coordinate donor compensation and identify opportunities for continuous improvement
  • Work a variety of shifts, including evenings, weekends, and holidays
Requirements
  • High school diploma or equivalent
  • Ability to walk and/or stand for the entire work shift
  • Ability to lift up to 5 lbs. and occasional lifting of materials up to 32 lbs.
  • 1 or more years of experience working in a customer or patient-facing role
What We Offer

At BioLife Plasma Services, we offer a competitive starting hourly wage of $18.00, as well as a comprehensive benefits package, including medical, dental, vision insurance, a 401(k) plan, and more.

We are committed to creating a diverse and inclusive workplace, and we welcome applications from candidates of all backgrounds.

Please note that the actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.



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