Customer Service Representative

3 days ago


San Francisco, California, United States Planet Fitness Full time
{"title": "Member Services Representative", "description": "Job Summary

We are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an exceptional "Judgement Free" experience.

Key Responsibilities
  • Customer Service: Greet members and guests, answer phones, and assist callers with various questions.
  • Front Desk Activities: Check members in, tour and sign up new members, log amenities, and communicate updates and events.
  • Club Cleanliness and Maintenance: Maintain a clean and orderly front desk area, lobby, and facilities, including regular cleaning and upkeep of exercise equipment and tanning beds.
Requirements
  • Qualifications: High school diploma or equivalent, prior customer service experience preferred.
  • Physical Demands: Ability to walk, stand, and lift moderate weights, as well as maintain physical ability to administer CPR.
Why Work at Planet Fitness?

As a Member Services Representative, you will be part of a dynamic team that is dedicated to creating a healthier planet. You will have the opportunity to work with a talented group of professionals, enjoy a range of benefits, and contribute to changing people's lives every day.

", "lang_code": "en-US"}

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