Account Supervisor

5 days ago


Commack, New York, United States Heatherwood Full time
{"title": "Account Supervisor", "description": "Job Summary

Heatherwood is seeking an experienced Account Supervisor to join our team. As a key member of our property management team, you will be responsible for ensuring the efficient and timely payment of accounts under your control.

Key Responsibilities:

  • Process manual rent deposits and payments.
  • Review and process electronic payments.
  • Manage 3rd party subsidy agencies and review new leases and renewal leases.
  • Execute final billing and apartment damage charges.
  • Process monthly late charges to resident accounts.
  • Research and resolve payment discrepancies.
  • Handle escrow security deposits and refunds.
  • Perform account reconciliations.
  • Support our legal team by providing monthly unpaid charge reports.
  • Research and resolve ledger discrepancies directly with customers.
  • Assist and support customers with the resident portal.

Requirements:

  • YARDI Voyager, RentCafe, and SuiteSpot experience preferred.
  • Payment processing experience required.
  • Proficient in Microsoft Office.
  • Strong attention to detail and time management skills.
  • Bilingual is a plus.
  • Exposure to revenue, profit and loss statements, and budget management a plus.
  • Minimum of 2-3 years of Property Management experience required.

Education:

  • Bachelor's degree in a related field required.
"}
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