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Patient Access Representative Lead
2 months ago
We are seeking a highly skilled Patient Access Representative Lead to join our team at Stony Brook Medicine. As a key member of our Revenue Cycle team, you will be responsible for ensuring the efficient and accurate completion of financial clearance tasks, while providing exceptional patient experience.
Key Responsibilities- Validate patient insurance and benefit information to ensure proper financial clearance
- Communicate with patients and their representatives to resolve financial clearance issues
- Work closely with the Supervisor to ensure productivity and quality standards are met
- Assist with timely completion of Hospital and Cancer Center Financial Clearance tasks
- Provide guidance and training to staff on financial clearance protocols and process flows
- Associate's degree with 1 year of experience in financial services, healthcare, or related industry
- Excellent verbal and written communication skills
- Strong PC experience and Microsoft Office skills
- Ability to work with multidisciplinary teams
- Bilingual in English and Spanish
- Billing experience, accounts receivable, or hospital patient access/registration experience
- Familiarity with medical insurance benefits and EMR computerized registration/financial/IT systems
- Knowledge of medical terminology
Stony Brook Medicine offers a competitive salary range of $58,424 - $71,218 per year, as well as a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient experience, we encourage you to apply for this exciting opportunity.