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Account Supervisor

2 months ago

Commack, New York, United States Heatherwood Full time

{"h1": "Account Supervisor Job Description", "p": "At Heatherwood, we are seeking a highly organized and detail-oriented Account Supervisor to join our team. As a key member of our property management team, you will be responsible for ensuring the efficient and timely payment of accounts under your control.

Responsibilities:

* Process manual rent deposits and payments
* Review new leases, renewal leases, and manage 3rd party subsidy agencies
* Execute final billing and apartment damage charges
* Process monthly late charges to resident account
* Research and resolve payment discrepancies
* Handle escrow security deposits and refunds
* Perform account reconciliations
* Support our legal team by providing monthly unpaid charge reports to initiate rent demands
* Research and resolve ledger discrepancies directly with customers
* Assist and support customers with resident portal
* Comply with any state and/or city-required mandates
* Achieve financial objectives through rent collection by carrying out billing, collection, and reporting activities according to specific deadlines
* Address and resolve customer account concerns in a timely and professional manner

Requirements:

* Notary License preferred, or willing to obtain a license
* Experience with payment processing, preferably with YARDI Voyager, RentCafe, and SuiteSpot
* Proficient in Microsoft Office
* Strong attention to detail and time management skills
* Professional verbal and written communication skills
* Bilingual is a plus
* Exposure to revenue, profit and loss statements, and budget management is a plus
* Minimum of 2-3 years of Property Management experience required

Education:

* Bachelor's degree in a related field is required

If you are a motivated and detail-oriented individual with a passion for property management, we encourage you to apply for this exciting opportunity.

Please note that this job description is a summary of the main responsibilities and requirements for the position. It is not an exhaustive list of tasks and duties.

We are an equal opportunity employer and welcome applications from diverse candidates.

Thank you for considering Heatherwood as your employer.

Sincerely,
[Your Name]"}