IT Support Specialist

2 weeks ago


Natick, Massachusetts, United States MathWorks Full time

Overview

MathWorks embraces a hybrid work environment, allowing employees to balance their time between remote work and office presence. This model fosters collaboration while providing flexibility for personal life adjustments.

Our staff members benefit from a mix of home-office and in-office days.

As part of a vibrant IT Support team, you will utilize your expertise to assist with the daily technological requirements of MathWorks personnel. Your role will involve engaging with users through various communication channels and diagnosing issues both remotely and at on-site workstations.

Enhance your IT proficiency by participating in diverse projects and collaborating with various departments, paving the way for your career advancement within MathWorks.

MathWorks values professional growth, diversity, initiative, teamwork, shared success, and excellence.

Key Responsibilities

  • Install, configure, and troubleshoot computing systems and applications, including desktops, laptops, networking devices, operating systems, and enterprise software.
  • Facilitate online, on-premise, and remote meetings and events.
  • Set up and maintain shared systems, such as conference room audiovisual equipment, recording systems, and digital signage.
  • Address help desk tickets efficiently and within established service level agreements.
  • Collaborate with colleagues and other IT departments to resolve intricate technical challenges.
  • Engage in project assignments, such as documenting solutions, creating guidelines, investigating recurring issues, and automating routine processes.

Qualifications

  • Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a related field.
  • 2-3 years of experience in IT support, particularly with networked PC systems.
  • Strong knowledge of operating systems and desktop applications, especially within the Microsoft ecosystem.
  • Understanding of networking principles, topologies, and protocols.
  • Commitment to customer satisfaction and a customer-centric approach.
  • Familiarity with UNIX, Linux, Mac, SharePoint, Webex, and audiovisual systems is advantageous.

Required Qualifications

  • A bachelor's degree is mandatory.
  • Candidates must be eligible to work in the United States on a full-time basis without restrictions.
  • This position does not offer visa sponsorship.

MathWorks, Inc. is an equal opportunity employer. We assess qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.



  • Natick, Massachusetts, United States HealthCare Support Full time

    Medical Imaging Specialist HealthCare Support is currently in search of a Medical Imaging Specialist to join a leading Fortune 500 Healthcare Organization. Key Responsibilities for Medical Imaging Specialist:Prepare and position patients according to the physician's directivesConduct radiographic examinationsWork Schedule: Two Days a Week, 12-hour shifts...


  • Natick, Massachusetts, United States MathWorks Full time

    About the RoleMathWorks is seeking a skilled IT Support Specialist to join our dynamic team. As a key member of our IT department, you will play a critical role in ensuring the smooth operation of our computer systems and applications.Key ResponsibilitiesHardware and Software Support: Install, configure, and troubleshoot computer systems and applications,...


  • Natick, Massachusetts, United States ProCare Therapy Full time

    Job OverviewPosition: Full-Time Educational Support SpecialistLocation: Not SpecifiedPosition Summary: ProCare Therapy is seeking a committed Full-Time Educational Support Specialist to enhance the educational experience within our institution. The successful candidate will assist educators in delivering exceptional learning opportunities and fostering a...


  • Natick, Massachusetts, United States AMN Healthcare Full time

    Position Overview A Healthcare Support Specialist plays a vital role in patient care by accurately measuring and documenting essential health indicators. This position involves recognizing patient needs and effectively communicating these to the healthcare team. Responsibilities also include assisting with patient mobility and comfort, ensuring that all...


  • Natick, Massachusetts, United States Booz Allen Hamilton Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Booz Allen Hamilton. As a Technical Support Specialist, you will be responsible for providing technical support and troubleshooting services to our clients.Key ResponsibilitiesProvide technical support and troubleshooting services to clients, including identifying and...


  • Natick, Massachusetts, United States Metrowest Medical Center Full time

    Job Summary:Metrowest Medical Center is seeking a dedicated and compassionate Patient Support Specialist to join our team. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support.Key Responsibilities:Assist nursing personnel with various patient care activities, including personal hygiene, vital...


  • Natick, Massachusetts, United States Nursefinders Full time

    Position Overview A Healthcare Support Specialist plays a crucial role in patient care by monitoring and recording vital signs. This position involves recognizing patient needs and effectively communicating them to the healthcare team. Responsibilities also include assisting with patient mobility and comfort, ensuring their medical requirements are met. Key...


  • Natick, Massachusetts, United States MathWorks Full time

    About the RoleMathWorks is seeking a skilled Desktop Support Specialist to join our dynamic IT Support team. As a key member of our team, you will play a critical role in ensuring the smooth operation of our computer systems and applications.Key ResponsibilitiesHardware and Software Support: Install, configure, and troubleshoot computer systems and...


  • Natick, Massachusetts, United States MathWorks Full time

    About the RoleMathWorks is seeking a highly skilled and resourceful individual to join our Customer Support Team as a Customer Support Specialist. As a champion for our customers, you will play a vital role in assisting MathWorks customers throughout their journey with us.We value growth, diversity, initiative, teamwork, success, and excellence. Our hybrid...


  • Natick, Massachusetts, United States AMN Healthcare Full time

    Position Overview A Healthcare Support Specialist plays a vital role in patient care by accurately measuring and documenting essential health indicators. This position involves recognizing patient needs and effectively communicating these to the healthcare team. Responsibilities also include assisting with patient mobility and comfort, ensuring their medical...


  • Natick, Massachusetts, United States AMN Healthcare Full time

    Position Overview A Healthcare Support Specialist plays a vital role in patient care by accurately measuring and recording vital signs. They are responsible for recognizing patient needs and effectively communicating these to the healthcare team. The duties of a Clinical Care Assistant include assisting with patient mobility, ensuring comfort, and meeting...


  • Natick, Massachusetts, United States IASIS Healthcare Full time

    Position Overview:As a vital member of our team, the Patient Service Specialist I plays a crucial role in delivering exceptional service to our patients. This position is designed for individuals who are passionate about healthcare and dedicated to enhancing the patient experience.Key Responsibilities:1. Provide comprehensive support to patients, addressing...


  • Natick, Massachusetts, United States MathWorks Full time

    Resumen del empleo MathWorks ofrece un modelo de empleo híbrido que permite al personal dividir su tiempo entre la oficina y sus hogares. El modelo híbrido permite a los empleados beneficiarse de interacciones cara a cara con sus compañeros, así como de una mayor flexibilidad en casa. Más información: MathWorks staff enjoy a hybrid work-from-home...


  • Natick, Massachusetts, United States RCS Learning Center Full time

    Job OverviewBehavioral Support Specialist - IntensiveAre you passionate about psychology, mental health, developmental disabilities, early intervention, or child development? If so, you might be an ideal fit for RCS Learning Center. At RCS, you will have the opportunity to enhance your expertise and experience in the human services sector and the field of...


  • Natick, Massachusetts, United States Synchrony Health Services Full time

    Become a Valued Member of Synchrony Health ServicesAt Synchrony Health Services, we are committed to enhancing the quality of care for our residents while fostering a rewarding work environment for our team members.Recognized for our excellence in the healthcare industry, we prioritize a culture that values each individual's contributions and promotes...

  • IT Support Specialist

    2 weeks ago


    Natick, Massachusetts, United States MathWorks Full time

    OverviewMathWorks embraces a hybrid work environment that allows employees to balance their time between the office and remote work. This model fosters both collaborative interactions with colleagues and the flexibility to optimize personal work-life balance.At MathWorks, our employees benefit from a blend of remote and in-office workdays.As a member of our...

  • IT Support Specialist

    2 weeks ago


    Natick, Massachusetts, United States MathWorks Full time

    OverviewMathWorks embraces a hybrid work environment that allows employees to balance their time between the office and remote work. This model offers the benefit of in-person collaboration with colleagues while providing flexibility for personal life enhancements.MathWorks employees appreciate the advantages of a hybrid work schedule, combining both home...


  • Natick, Massachusetts, United States Natick Public Schools Full time

    Position Overview:The Natick Public Schools is in search of a dedicated 1:1 Individual Support Specialist, functioning as a Registered Behavior Technician (RBT) within the Special Education framework.About Us:Natick Public Schools serves a diverse population of approximately 5,300 students, ranging from Pre-K to age 22. We pride ourselves on being an...


  • Natick, Massachusetts, United States Dave & Busters Full time

    Job SummaryWe are seeking a highly skilled Games Support Technician to join our team at Dave & Busters. As a key member of our technical staff, you will be responsible for the repair and maintenance of our games, simulators, and technical equipment.Key ResponsibilitiesPerform routine maintenance and repairs on games, simulators, and technical equipment to...


  • Natick, Massachusetts, United States Rodman Employment Law Full time

    Position OverviewAre you a recent graduate with a passion for the legal field? A small yet dynamic employment litigation firm is looking for a full-time Legal Administrative Coordinator. The ideal candidate is intelligent, driven, and eager to develop their career in a supportive environment.The Legal Administrative Coordinator plays a crucial role in...