Enterprise Account Executive, Public Sector Specialist

4 weeks ago

Atlanta, Georgia, United States Salesforce Inc Full time
About the Role

Salesforce is seeking an experienced Enterprise Account Executive to join our Public Sector team. As a key member of our sales team, you will be responsible for establishing and nurturing relationships with State Government agencies across the Southeast region.

Key Responsibilities
  • Cultivate and maintain enduring relationships with State Government clients
  • Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations
  • Provide regular progress updates to management regarding client accounts
  • Monitor and report on key performance metrics, including client retention and revenue growth
  • Maintain a high level of client satisfaction by consistently exceeding expectations
  • Work collaboratively with internal teams to devise solutions for complex challenges
  • Address and resolve client issues in a timely and efficient manner
  • Keep clients informed about new product features, updates, and enhancements relevant to their needs
  • Identify growth opportunities within existing accounts and work towards expanding Salesforce services
  • Collaborate closely with clients to formulate customized account strategies
  • Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery
  • Stay informed about industry trends, government regulations, and competitive offerings
  • Develop an in-depth understanding of Salesforce products and solutions
  • Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement
  • Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly
Qualifications
  • 7-10+ years of quota carrying software or technology sales and account management experience; ideally focused on selling to State and Local Government
  • Work well within a team of various partners within a matrixed environment (client directors, solution engineers, executives, etc.)
  • Highly driven individual with a focus on execution, strong sense of urgency and a belief in our mission
  • A mix of business curiosity combined with a technical ability to truly address customer data challenges and earn trust
  • Solution selling mentality: develop a plan and solution, articulate value, and navigate complexities of our customers to drive revenue
  • Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

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