Collections Specialist

1 day ago


Woburn, Massachusetts, United States Global Channel Management, Inc Full time
Collections Representative Role

We are seeking a skilled Collections Representative to join our team at Global Channel Management, Inc.

Key Responsibilities:

  • Collect and reconcile receivable balances for our existing customer base, ensuring accurate billing and timely resolution.
  • Audit lease documents and purchase orders to validate billing, identify necessary adjustments, and complete supporting paperwork.
  • Initiate telephone contact and maintain follow-up with assigned customers, escalating issues to supervisors as needed.
  • Administer past due or default notices, collaborating with department management to determine account disposition.

Requirements:

  • 2+ years of experience in collections, account receivables, or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work independently and as part of a team.


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