Auto Glass Wholesale Distributor Customer Service Representative
4 weeks ago
We are seeking a friendly and knowledgeable Customer Service Representative to join our team at Mygrant Glass.
About the Role:
This is an exciting opportunity to work for a family-owned business with a long history of providing excellent service to our customers. As a Customer Service Representative, you will be responsible for processing customer orders, answering phone calls, and assisting customers in person. You will also be involved in inventory management and interacting with other employees.
Responsibilities:
- Enter customer orders and process returns accurately and efficiently.
- Process daily cash, credit card, and check deposits while maintaining accurate records.
- Interact positively with colleagues and assist with warehouse operations.
- Assist with inventory control and interact with operation teams.
- Communicate effectively with customers via phone and in-person.
- Foster a culture of exceptional customer service.
Qualifications:
- Possess a friendly demeanor and strong telephone and people skills.
- Be able to communicate clearly and concisely.
- Demonstrate organizational skills and ability to multitask.
- Able to learn Microsoft products quickly.
- Type 30 words per minute (preferred).
- Show excellent conflict resolution skills.
- Demonstrate a willingness to learn and follow instructions.
Benefits:
- Competitive salary: $50,000 - $65,000 annually.
- Paid vacation and sick time.
- Health insurance, dental, vision coverage.
- 401(k) plan with employer matching.
About Mygrant Glass:
Founded in 1926, Mygrant Glass has grown into a third-generation family-owned business with over 70 locations nationwide. We pride ourselves on providing high-quality glass products and exceptional customer service. Our commitment to diversity and quality is reflected in our company values and mission statement.
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