Sales and Service Representative

6 days ago


Irving, Texas, United States Octane Full time
Job Overview

Octane is seeking a highly skilled Sales and Service Representative to join our team in Irving, Texas.

The ideal candidate will have a strong customer service attitude, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities
  1. Provide exceptional customer service via phone, email, and online chat channel.
  2. Process phone payments and resolve customer issues in a timely manner.
  3. Conduct outbound customer interview calls to gather feedback and improve services.
  4. Meet monthly productivity and quality goals.
Requirements
  • HS Diploma or GED required (some college coursework a plus).
  • Minimum 2 years related customer service experience in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Able to master use of web-based system of record (LoanPro) - Training Provided.

Estimated Salary: $50,500 per year.

Location: Irving, Texas.



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