Sales and Service Representative
6 days ago
Octane is seeking a highly skilled Sales and Service Representative to join our team in Irving, Texas.
The ideal candidate will have a strong customer service attitude, excellent communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities- Provide exceptional customer service via phone, email, and online chat channel.
- Process phone payments and resolve customer issues in a timely manner.
- Conduct outbound customer interview calls to gather feedback and improve services.
- Meet monthly productivity and quality goals.
- HS Diploma or GED required (some college coursework a plus).
- Minimum 2 years related customer service experience in a fast-paced environment.
- Excellent verbal and written communication skills.
- Able to master use of web-based system of record (LoanPro) - Training Provided.
Estimated Salary: $50,500 per year.
Location: Irving, Texas.
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