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IT Support Specialist

2 months ago

Hamtramck, Michigan, United States McCann Worldgroup Shanghai Full time
Job Title: IT Support Specialist

Commonwealth//McCann is seeking a highly skilled IT Support Specialist to join our team in Detroit, Michigan.

Job Summary:

The IT Support Specialist will provide technical assistance and support to our employees, ensuring that they have the necessary tools and resources to perform their jobs efficiently.

Key Responsibilities:
  • Provide technical support and troubleshooting for hardware, software, and network issues
  • Assist with the setup and configuration of new equipment and software
  • Perform routine maintenance and repairs on computer systems and peripherals
  • Collaborate with the IT team to resolve complex technical issues
  • Develop and maintain documentation for technical procedures and processes
Requirements:
  • 1-2 years of experience in a technical support role
  • Strong knowledge of hardware, software, and network systems
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

Commonwealth//McCann is an EEO/AA employer and does not discriminate on the basis of race, color, religion, creed, gender, sexual orientation, age, gender identity, marital status, citizenship, disability, genetic information or veteran status or any other basis prohibited by applicable federal, state, or local law.

If you require reasonable accommodation for any part of the application or hiring process, please submit your request through one of the following methods listed below:

  • a) Dedicated Fax
  • b) Dedicated E-mail
  • c) US Mail ATTN: Human Resources, 500 Woodward Ave, MI Detroit 48226
  • d) Dedicated Phone

NOTE: Disability accommodation requests only.

Job Location: Detroit, Michigan, United States Position Type: Full-Time/Regular