Customer Service Ambassador

4 weeks ago


Owensboro, Kentucky, United States Owensboro Health Full time

Job Summary

As a Customer Service Representative with Owensboro Health, you will be responsible for operating and maintaining proficiency in answering all inbound calls to the Call Center. Your primary goal will be to provide general information, provider referral, and client assistance in the telehealth environment.

Key Responsibilities

  • Prioritize Call Center phone calls and respond to customer inquiries in a timely and professional manner.
  • Provide accurate and helpful information to customers, including provider referrals and telehealth services.
  • Assist customers with their telehealth needs, ensuring a seamless and efficient experience.

Requirements

  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Proficiency in using telehealth technology and software.


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