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Global Sales Director

2 months ago

Austin, Texas, United States Travelstride Full time
Job Description

Travelstride is a leading online travel marketplace that connects travelers with local experts and tour operators. We are seeking a highly motivated and experienced sales professional to join our team as a Global Sales Director.

About Us

Travelstride is a venture-funded company that is revolutionizing the way travelers find and book their perfect trip. Our platform hosts over 60,000 travel experiences across every continent, and we are expanding into becoming the most useful and engaged online community for passionate travelers.

Our Mission

We are committed to bringing wonder, joy, learning, and connection through better and more frequent travel. Our mission is to foster a community that connects travelers with wonderful places, people, and experiences.

Key Responsibilities

  • Sales and Revenue Growth
    • Use human interactions and automated communications to augment our technology and maximize revenue by converting visitors, members, and leads into monetized leads and confirmed bookings for partners.
    • Satisfy customers with their experience interacting with Travelstride, driving repeat purchases, customer referrals, and a high Net Promoter Score (NPS).
  • Customer Relationship Management
    • Build rapport with customers, actively listen, and understand their travel aspirations.
    • Match customers with ideal suppliers and provide expert guidance on sharing example itineraries, activities, and cultural insights.
  • Lead and Customer Traveler Profiling
    • Skillfully identify interests, travel styles, and specific preferences of each traveler.
    • Assess a customer's profile and accurately match them with the ideal supplier.
  • Segmentation and Distribution of Customer Leads
    • Provide insights into the advantages and recommendations of tour products.
    • Facilitate connections between the customer and paid tour operator partners.

Requirements

  • 5+ years of travel-oriented sales experience, selling group tours ideally.
  • Fluent in English, with excellent verbal and written communication.
  • Cultural familiarity to interact clearly with target source markets - US, CA, UK, AU.
  • Experienced using a CRM (e.g. Hubspot, Salesforce, or the like).
  • Flexible schedule to maximize potential for traveler engagement and bookings.
  • Passionately curious and well-traveled, an expert in world geography and history, capable of discussing global destinations.
  • Experienced with Google Workspace (Gmail, GDocs, GSheets, GSlides).
  • Intrinsically motivated, valuing team/personal growth; Awesome team player.
  • Extremely detail-oriented, well-organized - follow through, thorough, and on time.

What We Offer

We offer a competitive compensation package, including commissions, equity, and a flexible work schedule. Join us and help us revolutionize the way travelers find and book their perfect trip.