Epic Technical Support Specialist

4 weeks ago


New York, New York, United States Medasource Full time
Job Summary

We are seeking a highly skilled Technical Field Support Engineer to join our team at Medasource. As an Epic Technical Support Specialist, you will be responsible for supporting the device mapping, hardware refresh, and Epic script testing to ensure correct application installation.

Key Responsibilities
  • Travel to site-specific hospitals and clinics to support device mapping and hardware refresh
  • Verify PCs are named and labelled correctly
  • Verify PCs are Epic configured
  • Test workstations, peripherals, and Epic test cases applicable to the device per the test script
  • Collaborate with project management and Epic application teams to understand field service support needs
  • Perform other responsibilities as mutually agreed upon by both parties
Requirements
  • Strong technical skills and knowledge of Epic systems
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Flexibility to travel to various locations


  • New York, New York, United States US-based Tech-Enabled Business Support Company Full time

    Technical Support SpecialistThe Technical Support Specialist role involves delivering high-quality technical support to customers through various communication channels. This position requires a unique blend of technical expertise and customer service skills.Key Responsibilities:Identify and resolve complex technical issues in a timely manner.Provide...


  • New York, New York, United States US-based Tech-Enabled Business Support Company Full time

    Job Title: Technical Support SpecialistThe Technical Support Specialist role involves delivering high-quality technical support to customers through various communication channels. This position requires a blend of technical expertise and customer service-oriented skills. Candidates should possess experience in troubleshooting, resolving technical issues,...


  • New York, New York, United States US-based Tech-Enabled Business Support Company Full time

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our remote team in Colombia. As a key member of our support team, you will be responsible for providing timely and effective technical support to our customers.Responsibilities:Review and update support tickets through various channels.Document and track issues to...


  • New York, New York, United States Artech Infosystems Ltd. Full time

    Job Title: Epic Systems SpecialistJob Summary:We are seeking an experienced Epic Systems Specialist to join our team at Artech Information Systems LLC. As an Epic Systems Specialist, you will be responsible for designing, developing, and maintaining interfaces between hospital's Epic Access, Clinical and Revenue system and various healthcare information...


  • New York, New York, United States RightClick Full time

    Job Title: Epic Systems SpecialistAbout the Role:We are seeking an experienced Epic Systems Specialist to join our team at RightClick. As an Epic Systems Specialist, you will be responsible for the implementation, support, and optimization of EPIC software applications, specifically within the Cadence and ADT modules.Key Responsibilities:Implementation and...


  • New York, New York, United States 2Bros Services Full time

    We are seeking a skilled Technical Support Specialist to provide fast and effective support to our clients. As a Technical Support Specialist, you will be required to respond to queries in person and over the phone, assess and diagnose computer hardware and software problems, and implement effective solutions. You may also be required to provide basic...


  • New York, New York, United States HCL Technologies Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at HCL Technologies. As a Technical Support Specialist, you will be responsible for providing technical support to customers, troubleshooting and resolving technical issues related to hardware, software, and network...


  • New York, New York, United States Core BTS Full time

    Job Title: Technical Support SpecialistCore BTS is seeking an experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and guidance to resolve users' Cisco IP phone...


  • New York, New York, United States Yoh Full time

    Job Title: Technical Support SpecialistAt Yoh, we are dedicated to providing exceptional talent solutions to businesses across various industries. As a Technical Support Specialist, you will play a crucial role in ensuring the smooth operation of our clients' IT systems.Job Summary:This is a full-time contract role for an Information Technology Support...


  • New York, New York, United States Manhattan Prep Full time

    Job Title: Technical Support SpecialistManhattan Prep is a leading test preparation company seeking a skilled Technical Support Specialist to join our team.We are a fast-paced, entrepreneurial organization that values innovation and excellence. Our team members are passionate about delivering high-quality services to our clients, and we are looking for...


  • New York, New York, United States EdEx - Education Recruitment Full time

    Job Title: Technical Support SpecialistLocation: Remote-FriendlyEdEx - Education Recruitment is a dynamic and innovative technology company that specializes in providing cutting-edge software solutions to a diverse range of clients. Our mission is to empower businesses with technology that drives efficiency and growth. We are a remote-friendly company,...


  • New York, New York, United States Manhattan Prep Full time

    Job Title: Technical Support SpecialistManhattan Prep is a leading test preparation company seeking a skilled Technical Support Specialist to join our team.We are a fast-paced, entrepreneurial organization that values innovation and excellence. Our team members are passionate about delivering high-quality services to our clients.Job Summary:We are seeking a...


  • New York, New York, United States Gogss Full time

    Unlock Your Potential as a Technical Support SpecialistGogss is seeking a motivated and detail-oriented individual to join our dynamic Tech Support team as a Technical Support Specialist for Video Security Products. In this exciting role, you will provide first-line support for infrastructure and product-related requests, assist with order management, and...


  • New York, New York, United States Paramount Full time

    Job Title: Technical Support Specialist Job Summary: Paramount Global is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and maintenance for our broadcast systems, including hardware and software support for our mission-critical technical...


  • New York, New York, United States Tech Tammina Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Tech Tammina. As a key member of our operational support team, you will be responsible for providing technical assistance and support to our clients.Key Responsibilities:Provide onsite technology support and ensure sites are online and operationalDeploy and configure...


  • New York, New York, United States Trigyn Technologies Inc Full time

    Trigyn Technologies Inc is seeking a skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing ICT End-user HW/SW Support to our clients in New York City.The Technical Support Specialist will be responsible for the following duties:Providing Help Desk support under the guidance of the project...


  • New York, New York, United States Insight Global Full time

    {"h1": "Technical Support Specialist", "p": "At Insight Global, we are seeking a highly skilled Technical Support Specialist to provide exceptional technical support to our Senior Executives. As a key member of our team, you will be responsible for resolving technical issues and challenges quickly and effectively, with minimal disruption to the Executive.Key...


  • New York, New York, United States The New School Full time

    Technical Support SpecialistThe New School is seeking a highly skilled Technical Support Specialist to join our IT team. As a key member of our support team, you will provide exceptional technical support to students, faculty, and staff, ensuring a seamless and efficient experience.Responsibilities:Provide first-level technical support via phone, email, and...


  • New York, New York, United States LucidCorps Full time

    Technical Support Specialist OpportunityA Fortune 500 employer is seeking a highly motivated Technical Support Specialist to join their team and contribute to major initiatives and projects. This role offers an excellent opportunity for someone looking to expand their technical support skills in an enterprise-level environment.The ideal candidate will be...


  • New York, New York, United States QT Communications & Technology Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at QT Communications & Technology. As a Technical Support Specialist, you will be responsible for providing technical support to our clients by researching and answering questions, troubleshooting problems, and maintaining...