Hotel Operations Director

7 days ago


Dallas, Texas, United States Renaissance Dallas North Full time
Job Summary

We are seeking an experienced Executive Hotel Manager to lead the operations and financial activities of the Renaissance Dallas North hotel. As a key member of our management team, you will be responsible for safeguarding the asset, creating and implementing the company culture, and ensuring exceptional customer satisfaction.

Key Responsibilities
  • Customer-Driven Hotel Operations: Create and maintain a customer-driven hotel environment that inspires associates to deliver exceptional service and quality.
  • Property Inspections: Conduct daily tours and visual inspections to monitor property condition, cleanliness, cost control, and quality of product and service.
  • Financial Management: Develop and execute financial objectives, including budget forecasting and quality assurance programs.
  • Human Resources: Aid in associate issues, interview, hire, train, and recommend performance evaluations, discipline, and termination when necessary.
  • Community Affairs: Participate in community events and maintain a positive public image for the property and company.
  • Sales and Revenue Management: Meet with potential and current clients to promote the hotel, and actively involve in sales and revenue management functions.
  • Leadership: Guide other members of the Executive Committee, Management, and staff to make sound business decisions.
Requirements
  • Education: Bachelor's degree preferred.
  • Experience: Minimum 5 years of management experience, preferably in both Rooms and Food and Beverage.
  • Knowledge: Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, and long-range planning.
  • Skills: Effective verbal and written communication skills, ability to adapt communication style to suit different audiences.


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