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Reservations Supervisor

2 months ago

Dallas, Texas, United States Hyatt Hotels Full time
Job Summary

We are seeking a highly skilled and experienced Reservations Supervisor to join our team at Hyatt Regency Dallas. As a key member of our hotel operations team, you will be responsible for leading the booking process and ensuring seamless guest experiences.

Key Responsibilities
  • Coach and train reservation staff to ensure excellent customer service and efficient operations
  • Monitor and maintain hotel inventory to optimize room availability and revenue
  • Attend hotel reservation-related meetings to stay informed and aligned with hotel goals
  • Develop and implement strategies to improve reservation processes and guest satisfaction
Requirements
  • Minimum 1 year of hotel experience, preferably in front desk operations
  • Excellent communication and problem-solving skills
  • Ability to work well under pressure and multitask effectively
  • Strong leadership and coaching skills to motivate and develop team members
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
Hyatt Hotels

Hyatt Hotels is a global hospitality company committed to delivering exceptional guest experiences and creating memorable moments. We are proud to offer a diverse and inclusive work environment that values innovation, teamwork, and customer satisfaction.