Logistics Operations Leader

2 weeks ago


Grand Rapids, Michigan, United States WAXIE Sanitary Supply Full time

Position Overview:

WAXIE Sanitary Supply, a prominent player in the distribution sector, is committed to enhancing operational efficiencies across our extensive network. Our organization focuses on providing top-tier facility supplies, packaging solutions, and specialty products to a diverse clientele. With a robust infrastructure that includes numerous distribution centers and a dedicated workforce, we are poised to tackle the industry's most pressing challenges.

The Logistics Operations Leader will play a pivotal role in steering the operational strategies at our designated facility. Reporting directly to the General Manager, this individual will oversee a dynamic team comprising Warehouse, Customer Service, and Inventory Support personnel.

Key Responsibilities:

  • Ensure that operational activities align with company standards and protocols.
  • Recruit, mentor, and evaluate managerial staff to foster a skilled and stable workforce.
  • Optimize delivery routes to enhance customer service efficiency.
  • Maintain precise inventory levels and service quality.
  • Promote a safe working environment to safeguard employee well-being and minimize liabilities.
  • Manage operational expenses within budgetary constraints while maximizing profitability.
  • Provide logistical insights to streamline processes and boost operational efficiency.
  • Support and motivate operational staff to maintain high morale and productivity.
  • Collaborate with Sales Management to address and resolve customer service and operational challenges.
  • Oversee maintenance of equipment, vehicles, and facilities.
  • Authorize credits for returns or pricing discrepancies.
  • Establish and uphold appropriate staffing levels.
  • Perform additional duties as required.

Qualifications:

  • Demonstrated experience in Operational or Logistics Management, preferably within a distribution and warehouse context.
  • A college degree or equivalent professional experience is preferred.
  • Proven ability to lead and engage with all organizational levels.
  • Prior management experience is essential.
  • Exceptional verbal and written communication skills.
  • Strong customer service orientation with a focus on problem resolution.
  • Familiarity with AS400 or ERP systems is advantageous.
  • Results-driven with a track record of successfully leading diverse teams to achieve operational goals.
  • Ability to multitask effectively.
  • Strong decision-making capabilities.
  • Self-motivated with a collaborative team spirit.

This role offers a competitive salary and a comprehensive benefits package.

WAXIE Sanitary Supply is an Equal Opportunity Employer, considering all applicants without regard to race, marital status, gender, age, color, religion, national origin, veteran status, disability, sexual orientation, or any other characteristic protected by law. We are committed to providing reasonable accommodations to applicants and employees with disabilities to assist them in performing their essential job functions.



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