Warehouse Operations Manager

4 days ago


Reno, Nevada, United States Integrity Staffing Solutions Full time

About the Role

We are seeking a highly motivated and experienced Warehouse Shift Lead to join our team at Integrity Staffing Solutions. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our warehouse, providing exceptional customer service, and driving business growth.

Key Responsibilities

  • Client Relationship Management
    • Build strong relationships with client managers through daily interaction and weekly meetings.
    • Solicit their input on hourly associate performance and department concerns.
    • Provide guidance and support to ensure a successful partnership.
  • Associate Support
    • Maintain an open-door policy with hourly associates, answering questions and addressing concerns.
    • Escalate issues as necessary and maintain confidentiality.
  • Operations Management
    • Coordinate and manage large group meetings for hourly associates.
    • Provide performance feedback and disciplinary action, including terminations.
    • Communicate and audit adherence to safety and employee relations policies.
  • Process Improvement
    • Participate in site and company project teams to drive process improvement.

Requirements

  • Education
    • High School Diploma or equivalent.
  • Experience
    • 3+ years of supervisory experience, preferably in a warehouse or staffing environment.
  • Skills
    • Superior customer service, organization, and time management skills.
    • Advanced level Microsoft Excel and Web-based Applications/Systems.
    • Excellent verbal and written communication skills.
    • Ability to operate and problem-solve in a fast-paced environment.
  • Preferred Qualifications
    • Bilingual in Spanish highly preferred.

What We Offer

  • A dynamic and fast-paced work environment.
  • Opportunities for growth and development.
  • A competitive compensation package.


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