Director of Business Operations and Excellence

6 days ago


Westlake, Ohio, United States Equity Trust Company Full time
Job Summary

This Senior Director of Operations position offers an exceptional opportunity to lead our operational teams and drive growth and profitability.

The ideal candidate will have significant experience in operations management, preferably in the financial services or retirement industry, and possess excellent leadership and strategic planning skills.

The salary for this position is estimated to be around $140,000 - $170,000 per year, based on industry standards and location.

Main Responsibilities:
  • Operational Excellence: Ensures all operations departments have detailed and accurate written work processes and best practices.
  • Strategic Planning: Develops and executes an operational strategy that supports the company's objectives, focusing on efficiency, scalability, and profitability.
  • Change Leadership: Leads operational change initiatives to enhance the client experience and achieve operational objectives.
Essential Requirements:
  • Education: Bachelor's degree in Business Administration or a related field.
  • Credentials: RITA Certification or equivalent retirement industry certification preferred.


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