Office Administrator

3 weeks ago


Upper Marlboro, Maryland, United States United Counseling and Support Services Full time
Job Title: Administrative Assistant

About Us: United Counseling and Support Services is a behavioral health program dedicated to empowering individuals to evolve from a partially functioning state to a more fully engaged and capable one. Our approach emphasizes not only gaining insight but also applying that insight to take meaningful steps toward enhancing relationships with family, friends, community, and in school or work environments.

Our Mission: At Mettle Works, we believe that supporting individuals ultimately strengthens communities and promotes overall well-being.

Position Summary: The Front Office Administrator is the welcoming face of our practice and is responsible for providing exceptional customer service and administrative support. This role requires effective scheduling, payment handling, and meticulous Medicaid and Medicare approvals tracking. The ideal candidate is detail-oriented, efficient in handling patient inquiries, and skilled in managing a fast-paced front office environment.

Responsibilities:
  • Reception & Customer Service: Greet patients, visitors, and staff warmly and professionally.
  • Scheduling: Coordinate and schedule patient appointments for the doctor, ensuring efficient use of clinic time.
  • Payment Handling: Collect patient payments during service, accurately record transactions, and issue receipts.
  • Insurance and Billing Support: Track and verify Medicaid and Medicare approvals, ensuring all necessary documentation is up to date.


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