Customer Service Liaison

7 days ago


Fort Worth, Texas, United States Aire Serv Full time
Job Description

We are seeking a highly motivated Customer Service Liaison to join our team at Aire Serv. As a key member of our team, you will be the first point of contact for our customers, handling service requests and customer complaints with professionalism and courtesy.

Responsibilities:
  • Receive incoming calls in a timely and courteous manner
  • Perform marketing and sales functions to sell additional work and earn business
  • Complete work orders, return customer calls, and respond to customer complaints
  • Maintain office services by organizing office operations and procedures
  • Perform other duties as needed, including cross-training in related positions

The ideal candidate will have strong written and verbal communication skills, be detail-oriented, and possess strong data entry skills. A positive attitude and ability to work independently are also essential.

Benefits package varies by location. We offer a competitive salary range of $42,000-$55,000 per year, depending on experience.



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