Customer Service Liaison

6 days ago


Fort Worth, Texas, United States Planet Fitness, Inc. Full time
Job Description:

We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. In this role, you will be responsible for providing exceptional service to our members, addressing their concerns, and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Provide top-notch customer service to our members
  • Analyze and resolve member concerns in a fair and efficient manner
  • Collaborate with internal teams to ensure seamless member experiences


Requirements:
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment
  • Availability to work varying shifts, including weekends


What We Offer:
  • Competitive salary: $45,000 - $60,000 per year, depending on experience
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


Other Benefits:

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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