Healthcare Liaison

6 days ago


Fort Worth, Texas, United States Cook Children's Health Care System Full time
Key Responsibilities

The Member Advocate will serve as a liaison between the Members and Cook Children's Health Plan, navigating Members through the complexities of the healthcare system. They will guide and educate Members on their benefits, rights, and responsibilities, maintaining cultural sensitivity and confidentiality.

Education and Experience
  • High School Diploma or Equivalent
  • Bilingual (English/Spanish) Required
  • 1-2 Years' Experience in Community Outreach or Member Advocate Services
  • 1-2 Years' Experience Working with Health Insurance in a Health Plan Setting
Licensure, Registration, and/or Certification
  • Community Health Worker Certification Required
  • Valid Driver's License Required
Knowledge, Skills & Abilities
  • Knowledge of State Managed Care Programs
  • Excellent Communication and Problem-Solving Skills
  • Ability to Work Independently and as Part of a Team
  • Familiarity with Microsoft Office

Cook Children's Health Plan provides vital coverage to nearly 120,000 people in low-income families who qualify for government-sponsored programs. The successful candidate will be part of a team dedicated to delivering exceptional customer service and supporting the healthcare needs of our Members.



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