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Hotel Reception Agent

2 months ago

White Sulphur Springs, West Virginia, United States The Greenbrier Hotel Full time

Position:
Guest Service Agent

Department:
Front Desk Operations

Key Responsibilities:

  • Exhibit a warm and professional attitude towards all guests
  • Facilitate the check-in and check-out processes for guests
  • Address and fulfill guest inquiries and requests

Qualifications:

  • Prior experience in hospitality or customer service is advantageous
  • High School Diploma or equivalent required
  • Proficient in basic computer operations

Reporting Structure:

  • Directly reports to the Front Office Manager

Additional Information:

  • Willingness to work varied shifts, including weekends and holidays
  • Dedication to providing exceptional service