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Client Services Coordinator
2 months ago
We are seeking a dedicated Sales Support Administrator who excels in providing exceptional service and thrives in a collaborative environment. Your supportive nature and proactive approach will ensure that all tasks are executed with precision and care. You will bring enthusiasm and energy to the role, showcasing your outstanding organizational skills while managing various responsibilities and maintaining effective communication.
Compensation Details:
- Salary Range: $45,000 - $50,000
- Paid Time Off
Annual Salary: $45,000 - $50,000
Key Responsibilities:
- Provide outstanding customer service and manage essential documentation for agent licensure and recruitment processes.
- Facilitate smooth onboarding for new agents, ensuring all necessary paperwork, training, and introductions are completed efficiently.
- Assist with light bookkeeping and check processing as needed.
- Develop a comprehensive understanding of Keller Williams' offerings and act as a bridge between agents and company resources.
- Support agents with technical assistance, including tools like DocuSign, email, and network configurations.
- Promote office initiatives through various communication channels.
- Conduct orientations for agents and lead training sessions.
- Manage training schedules and liaise with leadership effectively.
- Oversee the content of the office website, ensuring consistency with branding guidelines.
- Collaborate with the Agent Leadership Council to address agent concerns and improve satisfaction.
- Supervise the helpdesk to ensure timely support for agents.
- Devise strategies to enhance agent participation in events and training opportunities.
Qualifications:
- Professional demeanor with a minimum of 2 years of relevant experience.
- Exceptional communication and interpersonal skills; a friendly and approachable attitude.
- Experience in bookkeeping is advantageous.
- Strong listening and training capabilities.
- Results-driven, self-motivated, and a collaborative team player with a proactive mindset.
- Highly organized with the ability to prioritize tasks, meet deadlines, and maintain meticulous attention to detail.
- A college degree is preferred; proficiency in Microsoft Office and G Suite is required.
- Embody the Keller Williams culture to foster a positive and productive workplace.
About Keller Williams Pittsburgh
Our real estate office is committed to delivering outstanding property services, emphasizing quality and client satisfaction. We take pride in cultivating a supportive and dynamic work atmosphere where every team member plays a vital role in our collective success. We value excellence and exceptional customer service within the real estate sector.
