Service Advisor

1 week ago


Beaver Falls, Pennsylvania, United States Beaver County Dodge Chrysler Jeep Ram Full time

{"h1": "Service Advisor Job Description", "p": "At Beaver County Dodge Chrysler Jeep Ram, we are seeking a highly motivated Service Advisor to join our team. As a Service Advisor, you will be responsible for building strong customer relationships and selling the technicians\u2019 time. You will greet and consult customers on service needs, perform a thorough vehicle walk-around inspection as part of the write-up, sell and up-sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers\u2019 experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.", "ul": [{"li": "Consult and interpret customer needs for the mechanics"}, {"li": "Serve as the primary point of contact for all automotive service and repair matters"}, {"li": "Prioritize required services, and be prepared to provide options upon request"}, {"li": "Keep customer informed on completion times, service expenses, and possible changes"}, {"li": "Ensure customer has a positive dealership experience by providing the highest level of customer service"}, {"li": "Know the product well enough to answer characteristic and operational questions regarding the customers\u2019 vehicle"}], "h2": "What We Offer", "p": "We offer a competitive wage, medical and dental insurance, paid time off, and a 401(k) Retirement Plan. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.", "h3": "Why Choose Beaver County Dodge Chrysler Jeep Ram", "p": "We believe our customers deserve the most courteous and attentive treatment we can give them when purchasing and servicing their vehicles. We strive to be a company recognized as a catalyst of innovation, and we are committed to providing our customers with the best possible experience.", "h2": "What You\u2019ll Do", "p": "As a Service Advisor, you will be responsible for building strong customer relationships and selling the technicians\u2019 time. You will greet and consult customers on service needs, perform a thorough vehicle walk-around inspection as part of the write-up, sell and up-sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers\u2019 experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.", "h3": "Job Responsibilities", "ul": [{"li": "Consult and interpret customer needs for the mechanics"}, {"li": "Serve as the primary point of contact for all automotive service and repair matters"}, {"li": "Prioritize required services, and be prepared to provide options upon request"}, {"li": "Keep customer informed on completion times, service expenses, and possible changes"}, {"li": "Ensure customer has a positive dealership experience by providing the highest level of customer service"}, {"li": "Know the product well enough to answer characteristic and operational questions regarding the customers\u2019 vehicle"}]



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