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Clinical Operations Training Specialist

2 months ago

Salt Lake, Utah, United States DonorConnect Full time
About the Role

DonorConnect is seeking a highly skilled Clinical Operations Training Specialist to join our team. As a key member of our organization, you will be responsible for developing and implementing comprehensive training programs to enhance the skills and knowledge of our clinical staff.

Key Responsibilities
  • Collaborate with the Learning and Organizational Development team to design and deliver training initiatives that meet the needs of our clinical staff.
  • Develop and implement new hire onboarding programs, including skills assessments and competency-based training.
  • Provide on-the-job training and evaluation to ensure that our clinical staff have the necessary skills and knowledge to perform their duties effectively.
  • Conduct regular audits and assessments to identify areas for improvement and develop targeted training programs to address these gaps.
  • Work closely with our clinical staff to identify training needs and develop customized training plans to meet these needs.
Requirements
  • Associate or bachelor's degree in nursing or a related field, or an equivalent combination of education and relevant work experience.
  • A minimum of one year of experience developing curricula, competency-based assessments, and training programs, and a minimum of two years of prior clinical experience at an Organ Procurement Organization (OPO).
  • High degree of professionalism and public relations abilities.
  • Ability to interact with all levels of employees and personnel in hospital settings.
  • Accurate and capable of balancing multiple priorities with different deadlines.
  • Ability to maintain accurate records and work independently to prioritize tasks.
  • Strong behavioral assessment, crisis intervention skills, and experience with deescalation techniques.
  • Ability to manage brain-dead donors through independent critical thinking, problem solving, and resourcefulness.
  • Advanced sensitivity in providing emotional support to grieving families, assessing family dynamics, and planning support.
  • Willingness to train and assist others, demonstrating flexibility and a supportive attitude.
  • Knowledge of computer hardware, software, organ and tissue transplant fields, critical care, OR environment, and medical terminology.
  • Exposure to patient elements including communicable disease, bloodborne pathogens, and other common hazards of a clinical setting.
  • Ability to reason logically and make sound decisions, to consider alternative and diverse perspectives, to communicate effectively both orally and in writing.
About DonorConnect

DonorConnect is a federally designated nonprofit community service organization dedicated to the recovery of organs and tissues to be used for life-saving transplants. Our employees help save and heal lives

Our Values

We at DonorConnect expect our employees to embody our I CARE+ values of integrity, collaboration, accountability, respect, expertise, and commitment to diversity, equity, inclusion, and belonging.

What We Offer

DonorConnect is a PROUD Equal Opportunity Employer who Values Diversity in Both Experience and Background. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.