Event Operations Manager

2 weeks ago

Allentown, Pennsylvania, United States WorldStrides Full time

Company Overview

WorldStrides stands as the premier organization in educational travel and experiential learning. Established in 1967, the company has expanded from offering middle school travel programs to Washington, D.C., to providing a diverse array of programs for over half a million students each year across more than 100 countries worldwide. Our offerings include educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports, all designed to help students broaden their horizons and gain new perspectives.

Position Summary

As an Event Coordinator, you will serve as the initial point of contact for clients. This role requires a proactive individual with a comprehensive understanding of event products, policies, workflows, and platforms.

Key Responsibilities:

  • Enhance the Cook Around The World & Sing The World Programs by following up on referrals, leads, and previous contacts.
  • Assist in the development of program itineraries and inclusions.
  • Manage all pre-event arrangements, which include:
    • Client relations; negotiating and finalizing quotes and contracts, determining pricing, addressing client inquiries, and issuing invoices.
    • Event logistics; coordinating all elements of the event itinerary.
    • Transportation and accommodation; organizing motor coach and hotel arrangements, including the submission of rooming lists and itineraries.
  • During events, oversee overall event management, which involves being present on-site, coordinating with suppliers, and supervising event staff to ensure all aspects run smoothly.
  • Address any client concerns or issues promptly during the event.
  • Prioritize the health and safety of all participants, including the implementation of emergency management plans as necessary.
  • Post-event, manage the reconciliation of invoices (both vendor and client) and follow up on any client-related issues.
  • Provide assessments on event components and recommend or implement process improvements continuously.
  • Represent World Class Vacations with professionalism and integrity at all times.
  • Undertake any additional responsibilities as assigned.

Work Environment and Benefits

  • Dynamic and engaging workplace.
  • Comprehensive medical, dental, and vision insurance, along with life and disability coverage, flexible spending accounts, and a generous 401k match.
  • Generous paid time off, including corporate holidays, volunteer days, and mental health days.
  • Tuition reimbursement and support for professional certifications.
  • Opportunities for discounted travel experiences.
  • Flexible work arrangements, including options for remote and virtual work.
  • Encouragement of participation in Employee Resource Groups and Diversity, Equity, & Inclusion initiatives.
  • Access to fitness facilities and on-site cafes at select locations.
  • Employee Assistance Program (EAP) and paid parental leave.
  • Team member discounts.

Commitment to Diversity

WorldStrides is dedicated to building a diverse workforce and fostering an inclusive environment. We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

  • Upscale Restaurant

    2 weeks ago

    Allentown, Pennsylvania, United States Gecko Hospitality Full time

    Gecko Hospitality is seeking a driven and experienced Restaurant and Event Manager to lead our popular upscale casual restaurant in Allentown, PA. As the Restaurant Manager, you will be responsible for setting the standard of excellence in guest service and creating a positive and productive work environment for your team. You will oversee all aspects of...

  • Experiential Events Manager

    2 weeks ago

    Allentown, Pennsylvania, United States WorldStrides Full time

    Company OverviewWorldStrides stands as the premier authority in educational travel and experiential learning. Established in 1967, the organization has expanded from offering middle school travel programs to Washington, D.C., to facilitating a diverse array of programs for over half a million students each year across more than 100 countries globally. Our...

  • Event Operations Team Member

    7 days ago

    Allentown, Pennsylvania, United States Oak View Group Full time

    We are seeking a highly organized and detail-oriented individual to join our Event Operations team at Oak View Group. As a Changeover Crew Member, you will play a critical role in ensuring the smooth execution of events at our venue.Key Responsibilities:Event Setup and Breakdown: Assist with the setup and breakdown of events, including moving and arranging...

  • Event Operations Coordinator

    2 weeks ago

    Allentown, Pennsylvania, United States WorldStrides Full time

    Company Overview:WorldStrides stands as the premier authority in educational travel and experiential learning. Established in 1967, we have expanded our offerings to serve over half a million students annually across more than 100 countries worldwide. Our programs encompass a variety of experiences including educational travel, performing arts, language...

  • Operations Management Coordinator

    1 week ago

    Allentown, Pennsylvania, United States Sharp Services Full time

    Dynamic Role as an Operations Management CoordinatorKey Responsibilities:Facilitating the initiation of Events and Deviations for the Operations Division and Center of Excellence as neededSupporting the development and assessment of documentation requirements for both new and ongoing initiativesOverseeing the successful resolution and implementation of...

  • Culinary Event Supervisor

    1 week ago

    Allentown, Pennsylvania, United States Gecko Hospitality Full time

    Job OverviewCulinary Event SupervisorEvent Center, Scenic VenueCompensation: $70-75k, comprehensive benefits, favorable scheduleLocation: Allentown, PA We are in search of a dedicated Culinary Event Supervisor who possesses a passion for the hospitality sector. If you resonate with this role, we encourage you to consider this opportunity. Our legacy in...

  • Event Coordination Specialist

    2 weeks ago

    Allentown, Pennsylvania, United States WorldStrides Full time

    Company OverviewWorldStrides stands as the premier authority in educational travel and experiential learning. Established in 1967, the organization has evolved from offering middle school travel experiences to Washington, D.C., to providing a diverse array of programs that reach over half a million students annually across more than 100 countries. Our...

  • Office and Events Administrative Coordinator

    1 week ago

    Allentown, Pennsylvania, United States Manufacturers Resource Center Full time

    Job OverviewPosition: Office and Events Administrative CoordinatorThe Manufacturers Resource Center (MRC) is seeking a dedicated full-time Administrative Coordinator to enhance our vibrant team.About MRC:With over three decades of experience, MRC has established itself as a reliable ally for small to mid-sized manufacturers. We focus on empowering them to...

  • Event Support Staff

    6 days ago

    Allentown, Pennsylvania, United States AEG Full time

    About the Role:AEG is seeking a highly motivated and detail-oriented Housekeeping Associate to join our team. As a Housekeeping Associate, you will be responsible for maintaining the cleanliness and safety of our venue, ensuring a positive experience for entertainers, guests, and staff.Responsibilities:Perform general labor tasks as assigned by...

  • Sales Events Coordinator

    1 week ago

    Allentown, Pennsylvania, United States Cedar Fair Full time

    Group Sales Event CoordinatorLocation: Allentown, PennsylvaniaDepartment: Group SalesJob Overview:Join a dynamic team at Cedar Fair in a part-time role as a Group Sales Event Coordinator. We are seeking individuals with exceptional communication skills who thrive in a lively and fast-paced environment. This role involves collaborating closely with the Group...

  • Group Sales Event Coordinator

    4 days ago

    Allentown, Pennsylvania, United States Cedar Fair Full time

    About the Role:Cedar Fair is seeking a highly skilled and organized Group Sales Event Coordinator to join our team. As a Group Sales Event Coordinator, you will play a critical role in the planning and execution of corporate, youth, and small group events at our parks.Key Responsibilities:Plan and oversee the execution of group events, primarily catered...

  • Maintenance Operations Manager

    4 days ago

    Allentown, Pennsylvania, United States Morgan Properties Full time

    Job Summary:Morgan Properties is seeking a highly skilled and experienced Maintenance Manager III to join our team. As a key member of our operations team, you will be responsible for ensuring the physical aspects of our properties meet both company standards and applicable laws.Key Responsibilities:Team Leadership: Develop and lead a team of highly...

  • Corporate Event Sales Coordinator

    2 weeks ago

    Allentown, Pennsylvania, United States Cedar Fair Full time

    Group Sales Event CoordinatorLocation: Allentown, PennsylvaniaDepartment: Group SalesJob Overview:Join a dynamic team at Cedar Fair in a unique part-time role as a Group Sales Event Coordinator. This position is ideal for individuals with excellent communication skills who thrive in a lively and fast-paced environment. You will collaborate closely with the...

  • Dishwasher | Part-Time | Event Venue

    6 days ago

    Allentown, Pennsylvania, United States Oak View Group Full time

    Job SummaryThe Oak View Group is seeking a highly skilled Dishwasher to join our team at the PPL Center. As a Dishwasher, you will play a critical role in maintaining the highest standards of sanitation and cleanliness in our food service areas.Key ResponsibilitiesEnsure the highest levels of sanitation and cleanliness in all food service areas, including...

  • Event Staff

    4 days ago

    Allentown, Pennsylvania, United States Oak View Group Full time

    Job Summary:Oak View Group is seeking a highly motivated and detail-oriented Event Staff member to join our team at the PPL Center. As an Event Staff member, you will play a critical role in ensuring the smooth operation of events and providing exceptional customer service to our guests.Key Responsibilities:Prepare Event Spaces: Ensure that assigned sections...

  • Security Officer

    6 days ago

    Allentown, Pennsylvania, United States KRE Security Investigations Full time

    About KRE Security InvestigationsWe are a locally owned and operated security company providing customer-service focused security for events and sports in the Allentown area.Job SummaryWe are seeking part-time security guards to join our team for various shifts. As a security officer, you will be responsible for ensuring the safety and security of event...

  • Operations Supervisor

    2 months ago

    Allentown, Pennsylvania, United States teamworkonline Full time

    OverviewThe Operations Supervisor directs, manages, supervises and coordinates event setup activities and operations for the facility and provides responsible staff assistance to the Sr. Event Manager and the Event & Guest Services Manager. This role will pay an hourly wage of $18.25. For FT roles: Benefits: Health, Dental and Vision insurance, 401(k)...

  • Dishwasher | Part-Time | Live Event Industry

    6 days ago

    Allentown, Pennsylvania, United States Oak View Group Full time

    Job SummaryThe Dishwasher is a key member of our team, responsible for maintaining the highest standards of sanitation and cleanliness in our food service areas. This role requires a strong attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced, event-driven environment.Key ResponsibilitiesSanitation and...

  • Security Coordinator for Events

    6 days ago

    Allentown, Pennsylvania, United States Spectra Experiences Full time

    About the RoleWe are seeking a highly skilled Event Security Specialist to join our team at Spectra Experiences. As a key member of our security team, you will be responsible for ensuring the safety and well-being of all guests, staff, and visitors to our venue.Key ResponsibilitiesEnforce venue policies, procedures, and code of conduct to maintain a secure...

  • Regional Operations Manager

    2 weeks ago

    Allentown, Pennsylvania, United States Valet Living Full time

    Valet Living Doorstep sets the benchmark for waste and recycling collection services, enhancing convenience for over 1.8 million apartment homes across 40 states. As a Regional Operations Manager, you will be pivotal in ensuring outstanding service delivery across a range of apartment communities. Your responsibilities will include supervising and guiding a...