Event Staff

4 days ago


Allentown, Pennsylvania, United States Oak View Group Full time

Job Summary:

Oak View Group is seeking a highly motivated and detail-oriented Event Staff member to join our team at the PPL Center. As an Event Staff member, you will play a critical role in ensuring the smooth operation of events and providing exceptional customer service to our guests.

Key Responsibilities:

  • Prepare Event Spaces: Ensure that assigned sections are prepared for guests, including setting up necessary equipment and materials.
  • Ticket Scanning and Verification: Scan event tickets to verify that the proper ticket is being used to gain entry, and assist guests with any ticket-related issues.
  • Guest Assistance: Help fans locate their ticketed seats, respond to guest concerns and complaints in a professional manner, and provide general assistance as needed.
  • Crowd Management: Manage the flow of foot traffic in large crowds, ensuring a safe and enjoyable experience for all guests.
  • Age Verification: Check identification of guests to verify age requirements for the purchase of alcohol, as required by law.

Requirements:

  • Excellent Communication Skills: Ability to effectively communicate with guests, colleagues, and management in a fast-paced environment.
  • Attention to Detail: Meticulous attention to detail to ensure accurate ticket scanning, guest assistance, and crowd management.
  • Physical Demands: Ability to stand for long periods, lift light equipment, and move quickly in response to guest needs.

What We Offer:

  • Competitive Pay: Competitive hourly rate for part-time event staff.
  • Opportunities for Advancement: Potential for advancement to leadership roles within the Oak View Group team.

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