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Group Sales Event Coordinator

2 months ago


Allentown, Pennsylvania, United States Cedar Fair Full time

About the Role:

Cedar Fair is seeking a highly skilled and organized Group Sales Event Coordinator to join our team. As a Group Sales Event Coordinator, you will play a critical role in the planning and execution of corporate, youth, and small group events at our parks.

Key Responsibilities:

  • Plan and oversee the execution of group events, primarily catered events
  • Serve as a liaison between Group Sales and other departments to ensure seamless event execution
  • Work with booked clients to provide exceptional service, including park tours, collateral support, ticket reorders, and special requests
  • Manage client inquiries and concerns in a professional and timely manner
  • Assist with completing paperwork and tasks related to event preparation, confirming all information is accurate
  • Support Account Executives with administrative duties, such as internal paperwork, creation of event posters, and other requests
  • Attend interdepartmental meetings to communicate needs of upcoming events and results of past events
  • Process contracts, forms, and payments
  • Other duties as assigned

Requirements:

  • Ability to work weekends and holidays as needed to fulfill position responsibilities
  • Take initiative and maintain the company's reputation and dedication to safety, service, courtesy, cleanliness, and integrity
  • Clerical/administrative experience with an emphasis on customer service
  • Advanced verbal and written professional communication skills with acute attention to spelling, punctuation, and grammar
  • Comprehensive understanding of/experience with event planning and coordination preferred
  • Computer proficiency (Microsoft Office Suite) with ability to learn new software
  • Strong sense of professional integrity. Comfortable with speaking in front of groups and with tours
  • Work collaboratively in a team setting and work independently
  • Utilize problem-solving skills, including having the ability to remain patient, poised, and alert to cope with challenging/unique situations
  • Possess a positive attitude and approach
  • Utilize strong listening and interpersonal skills
  • Demonstrate strong time management, planning, and organizational skills
  • Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
  • Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law