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Insurance Customer Service Representative

2 months ago


San Diego, California, United States Vets Hired Full time

About the role at Vets Hired: Licensed Insurance Virtual Customer Service Agent

Key Responsibilities:

  • Interact with customers, clients, insurance carriers, and internal sources to provide coverage information and policy recommendations.
  • Complete various day-to-day client service transactions, including policy endorsements, certificates, binders, cancellations, or other tasks.
  • Obtain Ready to Sell Status for multiple insurance providers by completing carrier certifications.
  • Regularly review quality standards, metrics, and performance.

Requirements:

  • Ability to complete pre-licensing courses and pass the applicable state exam and background screenings.
  • Organized self-starter, dedicated to studying on their own and comfortable in a continuous-learning environment.
  • Must be 18+ years of age.
  • High school diploma (or GED equivalent).
  • Must pass a background check and drug screening.
  • At this time, Vets Hired can only offer employment to individuals located in the following states: AL, AZ, AR, CO, FL, GA, ID, IN, IA, KS, KY, LA, MI, MN, MS, MO, NE, NV, NJ, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY.
  • For work-at-home positions, we require a minimum of 15 Mbps download and 5 Mbps upload internet service.