Commercial Insurance Customer Service Representative
9 hours ago
Job Description: Daiju Yoshino Insurance Agency is seeking a highly motivated and experienced Commercial Insurance Customer Service Representative to provide exceptional service to our clients.
Responsibilities:
* Provide excellent customer service to commercial insurance clients, addressing inquiries and resolving issues promptly.
* Assist clients with claims processing, ensuring all necessary documentation is collected and submitted efficiently.
* Support the audit process by gathering and reviewing necessary documents and ensuring accurate reporting.
* Assist with the preparation and submission of renewal documents, ensuring timely and accurate processing of renewals.
* Manage and maintain accurate invoicing and billing records for clients, addressing any discrepancies that may arise.
* Collaborate with internal teams to ensure seamless communication and service delivery for commercial clients.
* Provide guidance to clients on policy changes, coverage options, and endorsements.
* Keep up-to-date with industry trends and regulations to ensure compliance and provide informed advice to clients.
Requirements:
* Minimum of 3 years of experience in commercial insurance.
* Strong knowledge of commercial insurance products, policies, and procedures.
* Experience in claims assistance, audits, renewals, and invoicing is required.
* Excellent communication and interpersonal skills.
* Strong organizational and time-management abilities.
* Proficiency in insurance software and Microsoft Office Suite.
* Ability to work independently as well as part of a team.
Benefits:
* Hourly Base Salary + Commission + Bonus Opportunities
* Paid Time Off (PTO)
* Work from Home
* Mon-Fri Schedule
* Health Insurance
* Retirement Plan
* Career Growth Opportunities
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