Administrative Coordinator

2 weeks ago


Portland, Oregon, United States Emerald Staffing Full time
About the Role

We are seeking a detail-oriented and patient-centered Administrative Specialist to join our mental health team in Portland. This role plays a vital part in helping our patients access clinical care and requires a flexible individual with a positive mindset.

Key Responsibilities
  • Provide exceptional patient-centered service
  • Schedule appointments and manage clinicians' calendars
  • Greet and assist patients
  • Triage patient, clinician, and administrative needs
  • Reflect on individual work and its impact on the team, systems, and processes
  • Receive, gather, and produce correspondence for patients and clinicians
  • Engage in specialized projects supporting the work of the team
Requirements and Qualifications
  • 2+ years of experience in reception, administration, or customer service, preferably in healthcare
  • Proficiency in MS Office, Google Suite, and ability to learn new software quickly
  • Attention to detail, accuracy, and strong organizational abilities
  • Empathy and patience when dealing with patients and ability to handle difficult situations tactfully
  • Capacity to work individually on projects as well as coordinate with team on shared projects and needs
  • Excellent written and verbal communication skills
What We Offer

We offer a competitive hourly rate of $22.00, weekly paychecks (direct deposit), and a range of benefits including health insurance (Kaiser), accrued paid sick time (Oregon Paid Sick Leave), and a retirement option (OregonSaves).



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