Lead Project Coordinator
1 week ago
Job Overview
The Lead Project Coordinator is responsible for overseeing the execution of extensive multi-channel initiatives, ensuring the delivery of superior outputs that enhance client satisfaction, fulfill business objectives, and maintain a balance between client and agency financial considerations.
Key Responsibilities
Project Management Expertise:
Demonstrates proficiency in project management through a versatile approach. Recognized as an authority in at least one medium (digital, print, or video) while possessing a comprehensive understanding of other channels to effectively address strategic challenges.
Statement of Work (SOW):
Develops intricate statements of work with prompt turnaround and minimal revisions. Responsible for creating or reviewing SOW documentation; accountable for both top-down and bottom-up budgeting to ensure that scopes accurately reflect the necessary work effort.
Financial Acumen:
Precisely calculates cost-to-complete estimates.
Analytical Thinking:
Regularly exhibits critical thinking capabilities.
Technological Adaptability:
Committed to continuous learning in technology and demonstrates the ability to swiftly adapt to new tools and systems.
Agency Protocol:
Acts as an advocate for agency processes. Capable of defining team protocols, communication strategies, and engagement rules while ensuring team compliance.
Strategic Insight
Innovative Solutions:
Identifies creative alternatives to address resource and time limitations.
Project Planning:
Develops and oversees comprehensive project plans and timelines through a collaborative approach across capabilities.
Quality Assurance:
Guarantees adherence to the quality control plan by the team.
Process Optimization:
Proactively seeks opportunities to refine processes for enhanced efficiency. Identifies avenues for streamlining operations and proposes alternative solutions.
Issue Resolution:
Solution-oriented; brings challenges along with potential solutions to management's attention.
Conflict Management:
Mediates team disputes and facilitates collaborative solutions across capabilities.
Resource Management:
Leads discussions regarding resource allocation at the project level with cross-functional teams.
Team Collaboration:
Keeps the team updated on changes. Communicates clearly and frequently, leading the team communication strategy and adjusting as necessary to ensure effective dialogue.
Risk Management:
Actively mitigates risks by identifying impacts on quality, budget, and timelines.
Execution and Tactics
Financial Oversight:
Responsible for managing costs across a portfolio of projects. Provides accurate and realistic cost-to-complete estimates and forecasts for assigned projects.
Conflict Resolution:
Actively participates in resolving conflicts across various channels.
Resource Planning:
Directs resource planning efforts.
Vendor Management:
Oversees engagement with third-party vendors.
Project Execution:
Manages the production of projects from initiation to completion.
Change Management:
Oversees the change request process, identifying and documenting any alterations in scope.
Internal Collaboration and Leadership:
Positively influences the department. Fosters strong and constructive working relationships with other departments and stakeholders.
Team Management:
Guides and mentors one or more Associates or Senior Associates.
Work Culture:
Contributes to and promotes a positive culture within the business unit.
Onboarding:
Facilitates the onboarding of new team members to the brand and agency processes.
Client Engagement
Problem-Solving:
Demonstrates confidence in problem-solving; prepared to engage in challenging discussions.
Client Relationships:
Interacts with client procurement personnel. Establishes rapport and credibility with client peers based on trust and expert advice.
Understanding Client Processes:
Possesses a deep understanding of client processes and priorities.
Expectation Management:
Ensures that both client and internal stakeholder expectations are appropriately managed.
Communication Skills:
Plays a key role in ensuring timely and accurate client documentation and correspondence. Effectively presents complex information in a clear and compelling manner.
Ensures that production outputs meet client specifications.
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