Warranty Administrator

7 days ago


Saint Paul, Minnesota, United States Interstate Companies Inc Full time
Job Summary

Interstate Companies Inc is seeking a highly skilled Warranty Claims Specialist to join our team at our Corporate Headquarters in Eagan, Minnesota. As a Warranty Claims Specialist, you will play a critical role in our operations, working closely with our team to obtain and resolve warranty claims from our 31 repair facilities.

This is an exciting opportunity for a detail-oriented and organized individual with a strong understanding of the truck service industry to join our dynamic organization. If you are a motivated and results-driven professional with a commitment to quality and excellence, we encourage you to apply.

Key Responsibilities
  • Review and verify warranty paperwork from multiple repair facilities to ensure accuracy and compliance with manufacturer audit requirements.
  • Ensure that all aspects of warranty claims adhere to established policies and procedures.
  • Monitor and manage warranty claims on multiple vendor platforms.
  • Balance weekly credit memos and create and monitor warranty parts returns.
  • Collaborate with the warranty department to ensure maximum warranty recovery with vendors.
Requirements
  • Basic computer skills and proficiency in Microsoft Office.
  • Strong attention to detail and organizational skills.
  • High school diploma or equivalent.
  • Excellent communication and time management skills.
  • 3 years of experience in truck or automotive service writing or warranty claim administration.
Preferred Qualifications
  • Positive attitude and ability to work in a team environment.
  • Solid written and verbal communication skills, including excellent customer service and phone skills.
  • Organized and able to manage time wisely.
  • Desire to succeed in a challenging position.
  • Proficiency in Excel, Word, and Excede OS.
Benefits
  • Competitive wages and benefits package.
  • Uniforms and tool program provided by Interstate.
  • Tuition assistance for educational and career growth.
  • Health, dental, and vision coverage, including paid time off and holidays.
  • 401(k) plan with company matching.
  • Long-term and short-term disability insurance.
  • Life insurance and healthiest you virtual healthcare.
  • PPE reimbursement and pet insurance.
  • Employee discounts and paid employee assistance program.


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